Country Club Division Director

The Coral Gables Golf and Country Club strives to offer a world-class country club to include fitness, wellness, social, and recreational amenities, as well as dining, entertainment, special events, and private venue opportunities for the community to gather and enjoy. Modeled after the City Beautiful-planned community movement, the Mediterranean Revival style building is a historic landmark, and the City’s first public building and golf course. Built in 1922, the club is part of the original 1921 city plan developed by Coral Gables’ founder and visionary George Merrick and is the namesake for the neighboring historic district which is comprised of the country club, the golf course, and 84 private residences.

The Country Club Division Director is responsible for the management, operation and administration of the Coral Gables Golf and Country Club including the banquet hall facilities, fitness center, pool, tennis center, golf course, kids club, programming, food & beverage, pro shop, and special events. Work includes planning, organizing, and supervising the financial and business operations of the Club as well as maintaining the relationships between the club and its members, guests, and residential and business community. Develops, implements, and regularly reviews all operating policies and procedures, the club operating and capital budget and directs the work of all sub-division managers. Monitors the quality of the club’s products and services and ensures maximum member and guest satisfaction. Secures and protects the club’s assets including all support facilities and equipment.

The Club Division Director is responsible for the supervision of all support staff which may include full-time, part-time, and seasonal personnel, contracted professionals, volunteers, and interns. Exercises considerable initiative and independent judgment under the general supervision of the Community Recreation Director and Assistant Director.

Directs and oversees a comprehensive year-round club program including the management and maintenance of banquet hall facilities, fitness center, pool, tennis center, golf course, kids club, programming, food & beverage, pro shop, and special events.

Ability to make complex decisions in a dynamic environment in support of the club’s vision, mission, and core values.

Manages and supervises assigned operations to achieve strategic goals and key performance indicators with available resources; plans and organizes workloads and staff assignments; hires, trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed.

Provides leadership and direction in the development of short- and long-range plans; gathers, interprets, and prepares data for studies, reports and recommendations; coordinates club relationships and activities with other departments and agencies as needed.

Communicates official plans, policies and procedures to City commission, administration, staff and the general public.

Plans, organizes, and supervises the financial and business operations of the club. Coordinates and facilitates club contracts as contract manager for the club and serves as liaison to professional service contractors.

Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual club budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time; orders all new and replacement equipment.

Performs public relation duties to promote the club in the residential and business community. Speaks and makes presentations on behalf of the city and club to City Commission, boards, special committees, civic groups, membership, the public and other organizations.

Promotes interest and provides information regarding club programming and services through publicity efforts and engagement with various community and civic groups.

Performs other related tasks as required.

Minimum Qualifications:

1. Bachelor’s degree from a four-year college or university.
2. Hospitality Management or Leisure Service major preferred.
3. Minimum six years experience managing or supervising a country club, hotel, resort, or hospitality venue.
4. Minimum six years experience managing or supervising a facility with capital assets and projects.
5. Certified Club Manager (CCM) designation or in current pursuit of this designation.
6. Certified Food Manager preferred.
7. Certified Aquatic Facility Operator (AFO) or Certified Pool Operator (CPO) preferred.
8. Certified Lifeguard with Lifeguard Instructor Certification preferred.
9. CPR, First Aid and AED certified preferred.
10. Parks and Recreation Professional certification (CPRP) preferred.
11. Acquire upon hire and maintain a membership with the Club Managers Association of America (CMAA) and other professional associations.
12. Membership with the Florida and National Parks and Recreation Association preferred.
13. A comparable amount of training or experience may be substituted for the minimum education requirement.
14. Valid Florida Driver's License.