Corporate Communications Director

Job Description Summary

CLOSING DATE FOR APPLICATIONS: 27TH DECEMBER 2024

Are you ready for a senior leadership role that will shape the communications strategy for Novartis in the UK? As the Corporate Communications Director, you will lead the design and execution of integrated corporate communications, associate engagement, and media relations initiatives, aimed at enhancing our company's reputation as a pharmaceutical industry leader. Drive the design and execution of integrated corporate and policy communications, traditional, digital, and associate engagement initiatives in support of the organization’s corporate reputation and policy objectives in the country. Consistent delivery of data-driven strategies and tactics, including rigorous insights interpretation and ongoing measurement for continuous impact improvement. Ability to execute on budget and on time, including high sense of urgency and curiosity around work as business needs change.

Key Responsibilities:

• Lead corporate & policy communications, external media, and digital engagement initiatives to enhance corporate reputation, advocacy, policy efforts, and associate engagement, driving business growth.
• Build and nurture effective business partnering relationships with stakeholders, evidenced by repeated requests for strategic counsel and communications support.
• Role model a highly responsive and supportive culture towards business and team by creating a safe space to try and learn from ongoing work. Drive a speak-up culture where issues, learnings, and roadblocks are flagged early and resolved quickly, together.
• Demonstrate high levels of data fluency, consistently improving tactical focus and execution through appropriate insights generation, data interpretation, and rigorous ongoing measurement to deliver desired long-term behavior change in defined audiences.
• Proactively collaborate with Public Affairs, Patient Advocacy, and business colleagues to leverage corporate brand, enhance reputation, advance policy goals, acquire talent, engage associates, and establish data-driven corporate communications plans.
• Develop the first external stakeholder map for the UK that integrates corporate reputation and executive communications strategy for the country, actively integrating STEEP landscape assessments and existing or emerging business analyses into the stakeholder map.
• Generate insights, segment audiences, and develop an integrated associate engagement plan for a 1000+ person organization, including culture, business, policy, and executive content streams.

Essential Requirements:

• Higher degree level in relevant subject matter area (communications, policy, patient advocacy, marketing).
• Extensive experience in diversified healthcare communications & policy within a matrixed organization, with 5 years at a management level.
• Proven track record in brand communications, including crisis and issues management.
• Digital communications leadership including social media strategy and implementation.
• Experience in corporate communications, IR, media relations, stakeholder relations, and policy communications.
• Demonstrable data fluency, with significant knowledge of how to generate communications insights, set metrics based on insights, and measure effectiveness.
• Highly evolved strategic thinking skills with proven ability to proactively engage and influence stakeholders at all levels, both internal and external.
• High sense of personal accountability, agility in executing work, and curiosity about opportunities to iterate and improve.
• Excellent people and communication skills with the ability to lead cross-functional teams without direct line management.

Desirable Requirements:

• Role models a predictive mindset: seeks multidirectional insights to understand our environments and stakeholders, embracing iterative, measurable experimentation and action.
• Bias to action: clear sense of urgency, ability to prioritize evolving stakeholder needs, and proactively take action to solve problems.

Commitment to Diversity:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired:

Affiliate Marketing, Communication Medium, Corporate Communication, Creativity, Curiosity, Employee Engagement, Internal Communications, Interviewing Skills, Marketing, Media Relations, Public Affairs, Social Media, Strategic Communications.