Coordinator - Technical Services

Vantive: A New Company Built on Our Legacy

Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.

Summary

The Technical Service Coordinator will be responsible for providing coordination support to the Technical Services Department of the UK and Ireland (UKI).

Essential Duties and Responsibilities

1. Provide administration support to the UKI Technical Services Departments internal and external customers, such as:
   • Updating various databases with service related information.
   • Maintenance of service contracts.
   • Processing of orders.
   • Providing support to customers via e-mail.
   • General administration duties as would be expected in a busy organisation.
2. Establish & maintain communication & partnership with customers, team members and business contacts.
3. Ensure data accuracy in all aspects of work.
4. Proactively maintain and extend skill base and technical knowledge through personal development and training.
5. Take on other roles/duties as requested by Supervisor/Manager.
6. Embrace and adhere with all Quality and EHS elements.

Qualifications

• Education sufficient to work in a fast-paced administration environment.
• Competence in working with Microsoft office & other general administration packages.
• Experience of working in a similar environment would be an advantage, but not essential with the right skills and attitude.

Key Skills and Experience

• Good computer literacy skills including knowledge of Microsoft Office.
• Strong communication skills.
• Customer focused.
• Disciplined, independent in executing tasks, but also a strong team player.
• Driven to deliver high quality service.
• Comply with regulations and standards and protect Baxter’s public reputation.