Coordinator - Technical Services

Summary

The Technical Service Coordinator will be responsible for providing coordination support to the Technical Services Department of the UK and Ireland (UKI).

Essential Duties and Responsibilities

• Provide administration support to the UKI Technical Services Departments internal and external customers, such as:
• Updating various databases with service related information.
• Maintenance of service contracts.
• Processing of orders.
• Providing support to customers via e-mail.
• General administration duties as would be expected in a busy organisation.
• Establish & maintain communication & partnership with customers, team members and business contacts.
• Ensure data accuracy in all aspects of work.
• Proactively maintain and extend skill base and technical knowledge through personal development and training.
• Take on other roles/duties as requested by Supervisor/Manager.
• Embrace and adhere to all Quality and EHS elements.

Qualifications

• Education sufficient to work in a fast-paced administration environment.
• Competence in working with Microsoft Office & other general administration packages.
• Experience of working in a similar environment would be an advantage, but not essential with the right skills and attitude.

Key Skills and Experience

• Good computer literacy skills including knowledge of Microsoft Office.
• Strong communication skills.
• Customer focused.
• Disciplined, independent in executing tasks, but also a strong team player.
• Driven to deliver high quality service.
• Comply with regulations and standards and protect Baxter’s public reputation.