Coordinator

Job Title: Despatch and Telesales Coordinator

Location: Head Office, with free parking

Hours: 8:30 AM - 5:30 PM, Monday to Friday (1-hour lunch break)

Salary: + Bonus Incentive Scheme for meeting monthly targets

Holidays: 20 days annual leave + Bank Holidays

Job Overview:

We are seeking a driven and persuasive individual to join one of our prestigious clients. This role is crucial in ensuring timely deliveries by contacting clients and coordinating the shipment of orders valued at £30k-£40k daily. You will need a combination of telesales and interpersonal psychology skills to build instant rapport and influence clients to accept delivery schedules that align with our logistics timeline.

Key Responsibilities:

* Contact clients to inform them of order readiness and arrange delivery promptly.

* Establish strong relationships and negotiate delivery dates in alignment with company targets.

* Ensure all shipments are dispatched efficiently, meeting daily and monthly targets.

* Collaborate with the wider team to improve despatch performance and achieve operational goals.

* Maintain accurate records of client communications and delivery schedules.

Key Skills and Experience:

* Strong telesales experience with a proven ability to build rapport quickly.

* Persuasive communication and negotiation skills.

* Ability to work under pressure and meet daily targets.

* A proactive, "hit the ground running" attitude with a focus on solutions.

* Experience in a fast-paced, customer-focused environment is desirable