Control Coordinator Role ITAB UK Milton Keynes

Why Recruiting

ITAB UK is developing its Team and is seeking a qualified, hands-on, and energetic person ready for their next career move.

Position Overview

The Control Coordinator will report into the Operations Manager and co-ordinate project activity to support sales opportunities for the supply of equipment and services for the retail sector.

A fundamental responsibility is to ensure that all physical activity is reflected accurately in our ERP system through the administration of Sales Orders and other connected ERP processes. All activity must be planned to deliver the customers’ requirements to agreed costs and time. This includes the preparation of quotes and estimations by the work breakdown and program, maintaining close liaison with all relevant departments.

Working in partnership with the Operations Manager within the designated customer team, this role will ensure that all activity is visible and reported accurately into Salesforce or other reporting tools such as bespoke project trackers. The role is also key to the customer team being able to deliver project activity to the agreed commercial profit targets and ensure that the activity follows agreed company processes and standards.

Mainly office-based, but there may be occasional visits to other ITAB offices or client sites.

Key Deliverables

• Will join a customer team responsible for the following activities:
• Equipment call-offs
• Internal Pricing Enquiries from Procurement through the RFQ process
• Detailed equipment and services quotations to the end client (usually a retailer or their appointed Main Contractor)
• Sales order entry using our ERP software
• Month end routines & Invoicing, Commercial invoices for exporting goods overseas
• COP stock conversions and management of vesting agreements
• Project co-ordination with other departments such as Procurement, Warehouse, Design, Sales, Finance and Site Project Managers
• Be a client-facing point of contact for operational elements of ITAB’s service provision
• Run daily reports to check all goods have been dispatched as requested
• General office-based tasks to support operational activity
• Using customer online portals to manage programme requirements
• Liaising with Main Contractors and Quantity Surveyors as required
• Managing lead times and customer expectations

We Ask

• Attention to detail & good Organisation
• Competent in the use of Microsoft 365 (Word, Excel, Outlook)
• Competent in the use of ERP software
• Basic understanding of Commercial principles such as cost price, sell price, gross profit etc.
• Basic understanding of project delivery principles such as Project timelines, order of events, logistical requirements
• Basic understanding of physical retail equipment or at least the desire to learn
• Aptitude to read technical store planning drawings and recognise equipment and overall dimensions to aid equipment selection and call off
• Ability to efficiently gather information from different parts of the business, such as Warehouse, Logistics, Procurement and Manufacturing relating to the delivery of retail installation projects
• Briefing skills (written and spoken articulation) to the Implementation team on the key requirements for delivery and installation in line with the agreed process
• Ability to communicate with Production, Warehouse, Project Management and Implementation teams in a busy and high-pressure environment
• Willingness to be flexible with working hours to respond to the needs of the business

Experience

• A project co-ordination role (Minimum of 1 year)
• Experience within a Retail Services delivery company (desirable)
• Experience within a manufacturing or engineering environment (desirable)
• Experience within a company that sells and dispatches physical products (essential)