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Contracts Manager - Social Housing Maintenance

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Liverpool

On-site

GBP 100,000 - 125,000

Full time

5 days ago
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Job summary

An established industry player in social housing maintenance is seeking a dynamic Contracts Manager to lead their operations. This pivotal role involves overseeing the full contract lifecycle, from program planning and KPI monitoring to managing a dedicated team delivering essential repairs and maintenance services. The ideal candidate will have a proven track record in the public sector, showcasing strong leadership and client relationship skills. Join a forward-thinking company that values safety and productivity, and make a significant impact in the community by ensuring high standards of service delivery and client satisfaction.

Qualifications

  • Proven track record in leading response maintenance contracts.
  • Excellent communication and conflict handling skills.

Responsibilities

  • Manage full contract operations including planning and KPI monitoring.
  • Oversee health and safety on site and manage a direct workforce.

Skills

Leadership in response maintenance contracts
IT literacy
Client relationship management
Excellent written and oral presentation skills
Understanding of H&S legislation

Tools

Microsoft Office

Job description

Job Description

Contracts Manager – Social Housing Maintenance

My client is a leading contractor operating within Reactive maintenance in the social housing sector. Due to continued expansion, they currently have an exciting opportunity for a Contracts Manager to join their team.

Working in partnership with their local authority client, the successful Contracts Manager will be responsible for the full running of the contract including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site, and managing a direct workforce of Contracts Supervisors, Multi Trade Operatives, and Admin/Planning Team responsible for delivering all reactive/day-to-day repairs, voids, and planned works. You will be responsible for the contract and be the main point of contact for the client.

Along with the management of the day-to-day repairs, the Contracts Manager will also be responsible for pre and post inspection of larger projects, resolving escalated complaints, meeting staff training needs, organizing sub-contractors, work allocation, organizing out of hours Rota, and ensuring H&S levels are maintained.

Contracts Manager Experience:
  1. Proven track record in leading and delivering response maintenance contracts with public sector/housing association clients.
  2. IT literate with good knowledge of Microsoft packages.
  3. Ability to understand client/contract requirements to maximize productivity and measure improvement.
  4. Excellent written and oral presentation skills.
  5. Good understanding of H&S legislation.
  6. Experience of managing and improving internal and external customer relationships and conflict handling.
  7. Experience managing a large directly employed workforce including Supervisors and Multi-Trade Operatives.

Please call Carla at 18 Rec for a confidential chat.

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