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An established industry player in social housing maintenance is seeking a dynamic Contracts Manager to lead their operations. This pivotal role involves overseeing the full contract lifecycle, from program planning and KPI monitoring to managing a dedicated team delivering essential repairs and maintenance services. The ideal candidate will have a proven track record in the public sector, showcasing strong leadership and client relationship skills. Join a forward-thinking company that values safety and productivity, and make a significant impact in the community by ensuring high standards of service delivery and client satisfaction.
Job Description
My client is a leading contractor operating within Reactive maintenance in the social housing sector. Due to continued expansion, they currently have an exciting opportunity for a Contracts Manager to join their team.
Working in partnership with their local authority client, the successful Contracts Manager will be responsible for the full running of the contract including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site, and managing a direct workforce of Contracts Supervisors, Multi Trade Operatives, and Admin/Planning Team responsible for delivering all reactive/day-to-day repairs, voids, and planned works. You will be responsible for the contract and be the main point of contact for the client.
Along with the management of the day-to-day repairs, the Contracts Manager will also be responsible for pre and post inspection of larger projects, resolving escalated complaints, meeting staff training needs, organizing sub-contractors, work allocation, organizing out of hours Rota, and ensuring H&S levels are maintained.
Please call Carla at 18 Rec for a confidential chat.