Contracts Manager - Repairs

ZipRecruiter; London; Hybrid; GBP 45,000 - 50,000; Full time

Job description

Job Description

Job Title: Contracts Manager - Repairs

Location: Sites across South West London; however, sites are not limited to this area

Salary: £45,000 - £50,000 per annum depending on experience, skills and qualifications

Job Type: Full time / Permanent

Working Hours: Monday to Friday, Hybrid working - from office, home and property visits

Holiday Allowance: Holiday allowance of 20 days plus bank holiday

The Better Home Company is a Super Prime Home construction and refurbishment company. We currently have an opportunity for a Repair Contractors Manager to join our Corporate Team working predominantly in the Insurance sector.

About the Role:

We are seeking a Contracts Manager to ensure projects are completed on time, within budget and to our high standard of finish. You will take responsibility for managing a range of domestic/commercial claims as a main point of contact for contractors and policy holders.

You will plan projects, hold pre-start meetings, ensure H&S and CDM obligations are met through the works. You will monitor any variations and provide full reports on repair progress. Additionally, you will be involved in onboarding new contractors, carrying out regular site audits and keeping records updated.

This opportunity would be ideal for candidates based in London as we serve Central and South West areas. Candidates must live within a commutable distance from South West London to be considered for this role.

Main Responsibilities:

• Efficiently plan and manage claims during the repair phase.
• Conduct pre-start meetings with contractors and ensure works are planned in line with the schedules. Monitor costs and ensure all projects are delivered to budget.
• Prepare H&S documents and CPPs. Ensure H&S and CDM obligations are met on every claim.
• Manage quality of works and swiftly resolve issues should they arise on site.
• Validate variations and provide feedback between the office and site team.
• Carry out regular site audits and report updates to our software.
• First point of contact for contractors and policy holders at the property.
• Identify and onboard new contractors.
• Have detailed knowledge of property repair works and associated costs including decoration, tiling, flooring, carpentry, plumbing, electrics etc.

About you:

Role Requirements:

• Proven experience in the building repairs and property refurbishment industry.
• Trade experience is necessary.
• Hold valid CSCS & SMSTS or associated accreditations.
• Proven knowledge of H&S, Building Regulations and CDM requirements.
• Experience of insurance claims handling would be advantageous but is not essential.
• Experience in handling and resolving complaints.
• A good working knowledge of IT and Microsoft packages.
• Experience of working to tight timescales and meeting client-specific SLAs.
• Ability to provide detailed quotations with competitive costs.
• Good understanding of the industry with a strong ability to negotiate.
• Attention to detail, can work independently and prioritize workload.
• Has a proactive and hands-on approach.
• Strong written and communication skills with focus on delivering high-quality customer service.
• Outstanding problem-solving ability and strong decision-making skills.

Please click on the APPLY button to send your CV for this role.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visas at this time, so please refrain from applying unless eligible to work in the UK.