Contracts Manager - French Speaking

Job Description

• Fluency in French (written/spoken)
• Experience in reviewing and drafting legal agreements and documents
• Ability to hold team members, peers, and supervisors accountable
• Thorough knowledge of business policies and account management practices
• Strong leadership, communication, and problem-solving skills
• Ability to negotiate with senior-level client contacts (legal department, contracts department, procurement, finance, etc.)
• Ability to evaluate and balance team and individual workload through effective time management, prioritization, and organizational skills
• Ability to develop a thorough knowledge of business policies and account management practices
• Strong written and oral skills to effectively communicate messages and direction
• Ability to build good working relationships with all levels in and outside of the business, including supporting other team members
• Ability to assess team performance and identify areas of improvement for the team and its members
• Ability to coach, train, and develop personnel
• Identify opportunities and weaknesses within offices and the region – make proposals to create value, develop and improve on the current status quo

Key Responsibilities and Accountabilities:

• Review and negotiate client agreements, ensuring contractual compliance of negotiated agreements, and managing the flowing down of terms where appropriate
• Act as a subject matter expert in advising Commercial Business Partners and Sales teams
• Engage in pricing discussions with commercial business partners and sales teams
• Coordinate, assess, administer, and manage the contracts review process and documentation for operations and monitor/research legislative changes to ensure templates are appropriately modified and negotiated
• Assist with the implementation of large accounts or Statement of Work (identifying them early and ensuring solid processes are understood and followed, assist with knowledge transfer to team)
• Manage pre-litigation and litigation issues at an operational level liaising with Corporate Legal and/or Risk where applicable
• Serve as an escalation point and support liaison for team, field office, and customer-related contractual disputes
• Perform contractual administrative duties, including but not limited to legacy contract reviews, adhoc requests, extraction of contract information, clause interpretation, etc.
• Remain knowledgeable of key processes, business initiatives, and internal resources to assist sales teams in accomplishing company goals, or transitioning processes and work activities to other stakeholders and functions
• Work closely with CBP to ensure any queries regarding legal/contractual issues arising from a finance perspective
• Provide support to divisional leadership as and when required (e.g. Ad hoc reporting for DFO/RVP, etc.)

Behaviours:

Attitudes and behaviours that are required for the role, team, and company

• Team Player
• An individual who is fair, open, honest, humble, competitive
• Strong work ethic
• Resilience and determined nature
• Attention to detail

Skills:

Professional learning or expertise that will be required to succeed in the role

• Fluency in French (written/spoken)
• Experience in reviewing and drafting legal agreements and documents