Contracts Manager

Location: Tamworth area
Salary: 57,500 - 65,000 DOE and benefits
Summary:
3pl Contract Manager
Our Client is a leading 3PL provider that has national warehouse facilities, an extensive UK transport network and specialist contract logistics management. They are a logistics provider of choice for their impressive customer portfolio.
Within this customer focused role, we seek candidates who have excellent people management skills and can lead and develop key relationships with both internal and external customers. We would also love to hear from candidates with the right attitude and experience, that are ready for a step up.
You will be the kind of Contract Manager who is relentless in pursuit of service excellence, so it goes without saying that you will also have the capacity to identify opportunities for improved productivity.

Key Responsibilities:

• Ensure the service and performance of the contract is in line with the customer's expectations.
• Maximise contract profitability, control costs, conduct weekly client meetings, reporting, KPI's and ensure service level targets are achieved and exceeded.
• Work closely with the General Manager and the operational team.
• Provide ongoing reporting on work streams and status updates.

Key Skills/Experience:

• A proven, accomplished Contract Manager with a track record of managing complex demanding clients in a 3PL environment.
• Experience of managing open and closed nook accounts.
• Ideally have experience of bonded warehousing.
• An effective and calm communicator with an ability to understand challenges within the day to day and find solutions that deliver results.
• A solid understanding of how people and businesses go through change and the change process.
• Able to influence with good people skills and a flexible collaborative approach.
• Capable of managing multiple priorities and demands while working under pressure to critical deadlines and objectives.
• Possess a clear, direct and open management style and demonstrate high levels of attention to detail.

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.