Contracts Manager

Thames Water are currently recruiting a Contract Manager. Within this role, you will be responsible for managing a portfolio of contracts, where our suppliers deliver service contracts to meet our operational needs. Driving performance, developing relationships with suppliers, identifying commercial opportunities and service improvements will be key activities in this role.

The successful candidate will be working within the operational contract management team of around 10 people. They will need to form and build relationships with our supply chain and contractors. Key internal stakeholders will include operational colleagues who are utilising supplier services, along with commercial, finance and legal teams.

What you will be doing as a Contract Manager

• Supplier relationships - To create, manage and sustain appropriate supplier relationships across a portfolio of agreements/contracts to ensure services are delivered in line with business needs and objectives.
• Supplier performance - Manage the performance of suppliers in accordance with contractual requirements and business operational needs, to ensure best value and services from suppliers are achieved.
• Stakeholder management - Work collaboratively and develop strong working relationships with internal and external parties, at all levels of the business.
• Commercial - Identify and implement opportunities/improvements for commercial efficiencies across operational activities and contracts.
• Contract Lifecycle - Complete contract close-outs, review contracts for extension or renewal, and assist procurement teams where applicable for re-procurement.
• Audit - Ensure that all processes are followed in line with legislation and company policies/procedures.

Location – Based either Reading STW or Hogsmill STW.
Working Hours – Monday to Friday, 36 hours per week.

What you should bring to the role

• Experience managing a portfolio of operational contracts. The value of these contracts should extend to multi millions.
• Demonstrable experience in driving value for money from contracts.
• A strong technical understanding of commercial and contract management.
• Strong drive for continuous improvement and innovative thinking.
• Ability to engage and influence stakeholders at all levels of the business.
• Keen attention to detail and strong analytical skills.
• Excellent communication and written skills.
• You will require a Full UK Driving License.

• Offering a salary up to £54,000 per annum depending on experience and skills.
• 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Car allowance of £4,500 per annum.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – open to all once a year.
• The wider benefits scheme includes our benefits hub, which is packed with offers and information to save money and support your well-being.

Find out more about our benefits and perks.

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.

Working at Thames Water
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference in millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.