Contracts Manager

Role: Contracts Manager

Remuneration: Up to £45k basic

Additional Benefits: Vehicle, Pension, Comprehensive Training, Progression Opportunities, Benefits Portal, Health Cash Plan, Life cover.

Position Overview

At Grant Handling, you will be responsible for managing the nominated Major Accounts to ensure we meet and exceed our contractual obligations in addition to ensuring ongoing profitability.

You will be expected to work with customers to provide analysis and remote support. This will include regular reporting, on-site reviews, and setting and following up on KPI's and SLA requirements. This role is vital to the business and ensures our national customers have the right support to enable growth, and we have all the right information to secure customer satisfaction and deliver or exceed expectations.

Please note this role will require extensive national travel to customer sites.

Skills and Experience

• Experience from a similar role
• Analytical with good reporting skills
• The ability to produce and deliver on-site presentations
• Good attitude with the ability to stay motivated
• A customer-focused perspective and approach
• Relationship building skills and experience

Company Values

At Grant Handling, our people are our most valuable asset. We are proud to recruit and train the very best in the forklift industry, equipping them with the skills and knowledge necessary to ensure that, no matter what our customers need, they can handle it. Our values are:

• Respect
• Entrepreneurship
• Courage
• Friendliness

If you are interested in the above vacancy, please Apply Now!