Contracts Manager

3PL Contract Manager
Location: Corby
Salary: 50,000 - 66,000 and benefits

Summary:
Our Client is a leading 3PL provider that has national warehouse facilities, an extensive UK transport network and specialist contract logistics management. They are a logistics provider of choice for their impressive customer portfolio. Within this customer-focused role, we seek candidates who have excellent people management skills and can lead and develop key relationships with both internal and external customers. You will be the kind of Contract Manager who is relentless in pursuit of service excellence, so it goes without saying that you will also have the capacity to identify opportunities for improved productivity.

Key Responsibilities:

• Ensure the service and performance of the contract is in line with the customer's expectations.
• Maximise contract profitability, control costs, conduct weekly client meetings, reporting, KPI's, and ensure service level targets are achieved and exceeded.
• Work closely with the General Manager and the operational team.
• Provide ongoing reporting on work streams and status updates.

Key Skills/Experience:

• A proven, accomplished Contract Manager with a track record of managing complex demanding clients in a 3PL environment.
• Experience of managing open and closed nook accounts.
• Ideally, experience of bonded warehousing.
• An effective and calm communicator with the ability to understand challenges within the day-to-day and find solutions that deliver results.
• A solid understanding of how people and businesses go through change and the change process.
• Able to influence with good people skills and a flexible collaborative approach.
• Capable of managing multiple priorities and demands while working under pressure to meet critical deadlines and objectives.

You will have a very clear, direct and open management style and demonstrate high levels of attention to detail.