Contract Manager - Facilities Services

Location: Southampton
Job Type: Full-time

£50,000 - £60,000 + Car/Car Allowance + Flexible Benefits

Are you a highly skilled and driven professional in the Facilities Services or Engineering industry, ready to take the next step in your career? We’re looking for a Contract Manager to lead a team of technicians and drive exceptional service delivery across a key contract portfolio. This is an opportunity to join a forward-thinking business where your leadership and expertise will have a real impact.

What You’ll Be Doing:

• Lead & inspire a team of technicians, ensuring top-tier service performance.
• Take full ownership of contract service delivery, meeting and exceeding KPI/SLA targets.
• Build strong client relationships, identifying opportunities for service enhancements.
• Oversee technical operations, ensuring compliance with health & safety, statutory requirements, and quality standards.
• Utilize CAFM systems to track and optimize maintenance workflows.
• Supervise subcontractors, ensuring work is completed to the highest standards.
• Drive continuous improvement initiatives, streamlining processes for efficiency and effectiveness.

What You’ll Need to Succeed:

• City & Guilds 236 Parts 1 & 2 OR equivalent.
• Previous experience as a Lead Engineer/Supervisor in Facilities or Engineering.
• Strong experience with PPMs, reactive maintenance, electrical fault-finding & repairs.
• Excellent customer-facing and leadership skills.

We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:

• Private Medical Insurance
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days
• Pension with a leading provider and up to 8% employer contribution
• Personal Wellbeing and Volunteer Days
• Life Assurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes.

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.