Contract Administrator

Ingram Micro; Lostock Gralam; On-site; GBP 20,000 - 30,000; Full time

Job description

Sales Administrator
Internal Job title: Sales Operations Coordinator
This role will start as a 3-month temporary position, with the view to becoming permanent afterwards.

About the role

We're looking for a detail-driven, organised individual to join our team! In this role, you'll process and validate contract data using systems like ServiceNow, our CRM, Excel, and email platform. You'll enter details from vendor contracts, check them against purchase orders, and issue validated contracts to resellers. Attention to detail is key, along with the ability to work both independently and as part of a team.

No ServiceNow experience? No problem - full training and support will be provided! If you're confident with computer systems, love working with data, and have a keen eye for detail, we'd love to hear from you!

As a Sales Administrator you will:

1. Accurately enter data from vendor contracts into ServiceNow, including details such as part codes, serial numbers, and addresses.
2. Review and verify data in ServiceNow against purchase orders to ensure accuracy and consistency.
3. Issue validated contracts to resellers via email, following completion of data checks.
4. Work with a variety of computer systems, including ServiceNow, CRM platforms, Excel, and email software (full training provided).
5. Maintain a high level of attention to detail, ensuring all information is correctly recorded and up to date.
6. Contribute both independently and collaboratively within a supportive, team-focused environment.
7. Participate in initial training by shadowing experienced team members to gain a thorough understanding of processes and systems.

In order to set you up for success we are looking for the following skills:

1. Experience in customer service, sales support, administration, or similar roles.
2. Good attention to detail, with care taken to ensure accuracy.
3. A helpful, supportive approach with a focus on resolving queries and providing a positive experience.
4. An interest in learning and developing new skills.
5. Clear, open communication and the ability to build positive, collaborative working relationships.

Who are Comms-care

Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms-care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications.

Make an application to join the team

Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment. We want associates with a strong desire to succeed. We offer a competitive base and benefits package.