Continuous Improvement Programme Manager (MHLDA)

The primary purpose of the Quality Management Framework (QMF) is to support, continue to embed, and to sustain a culture of continuous improvement, delivered through participation of all staff in improvement projects that align with our strategic direction.

This post will programme manage and coordinate a distinct programme of work linked to the Mental Health, Learning Disability and Autism National Transformation Programme, coordinating 4 workstreams within our mental health inpatient units. They will also act as an improvement expert and an internal resource for improvement science.

Main duties of the job

This role requires an individual who is driven, ambitious and passionate about improvement and the provision of high quality, safe and effective care for patients, with a desire to influence and work in close partnership with clinical and managerial staff.

The post holder will possess an understanding of improvement methodology and will support and coordinate numerous projects at different levels, working closely with the directorate and wider matrix such as the Quality Management Team and Quality Improvement advisors.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes. We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Job description
Job responsibilities

• To provide leadership and improvement expertise to teams to ensure the delivery of effective and efficient programmes to drive continuous improvements in healthcare service delivery via the MHLDA Programme and other specific improvement projects
• Provide expert advice on improvement methodologies, specifically on the effective use of data to drive improvement within the MHLDA Programme
• Provide robust project management to the Trustwide MHLDA Programme and projects
• Overseeing the activity and progress of teams - this includes analysis of complex, multi-factorial data emerging from teams using coaching and influencing techniques to effect positive change.
• Develop and deliver clear project plans using known project management tools to ensure the complex programme delivers the outcomes required and to time.
• The post holder will provide monthly reports for program/project boards and senior leaders on the delivery of the program and specific programs of work
• Monitoring the delivery of the program to ensure the key measures and aims of the programme are met and making recommendations to address issues/challenges to implementation.

Person Specification
Qualification/Experience
Essential

• Project management or change management qualification or equivalent experience

Qualifications/Experience
Essential

• Educated to post graduate master's level or equivalent experience
• Lean, QSIR, Six-Sigma, MFI or other continuous improvement related qualification

Experience
Essential

• Experience of applying continuous improvement methodology at multiple levels within an organisation

Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Pinewood House
Pinewood Place
Dartford
DA2 7WQ
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