Content Strategist

Content Strategist

Reference: OCT20246275
Expiry date: 23:59, Tue, 12th Nov 2024
Location: Home-based UK
Salary: £33,000.00 - £37,000.00 Per Annum
Benefits: For Benefits package info, please refer to the Working with Us document – which can be downloaded from the job advert on our careers page
Duration: Fixed term, 12 months

The role

We are looking for a Content Strategist to provide maternity cover within the Create chapter of the National Deaf Children's Society.

You will play a key role in planning and producing user-centred content for multiple channels to help us achieve our strategic goals.

Guided by our new content strategy, you will use insight to make sure the right content reaches the right audience at the right time, in the most effective format.

You will work with colleagues from different areas of the charity to plan and create content to support business goals, taking an insight-driven, cross-channel approach. You will help set success metrics for digital content and support content testing and iteration, ensuring continuous improvement.

Some of your time will be spent using your knowledge and expertise to work on exciting new projects in project teams ('squads') of six to nine people. The squad will be given direction on what needs to be achieved and the freedom to achieve it. You will follow Agile values and principles, and you will work collaboratively to deliver on the project's strategic objectives.

What you'll do

1. Manage the content strategy for the charity's family e-newsletters, which you will plan, write and distribute monthly.
2. Collaborate with colleagues to plan, create, review and optimise content to meet both business and user needs.
3. Lead on content strategy as part of a squad that is developing a new product, service or campaign.
4. Use your editorial skills to write, edit and proofread content, for digital and print products, when needed.
5. Collaborate with other content specialists to optimise content operations within the charity.
6. Support with the delivery of content standards training – covering style, tone of voice and accessibility guidelines.
7. Review research and data to understand how content is performing, and identify opportunities for innovation.

What you'll need

1. Experience of developing and executing content strategies to achieve business goals, taking a user-centred, insight-driven approach.
2. Strong writing, editing and proofreading skills, with attention to detail and consistency in tone and style.
3. Experience of following content design principles: using research and data to identify user needs and designing content to meet them.
4. Experience of using content management systems, email marketing platforms and digital analytics tools.
5. Ability to work collaboratively as part of a multi-disciplinary team, with excellent communication and stakeholder management skills.
6. Strong digital skills and a sound understanding of Agile values and principles.
7. A criminal record check / DBS disclosure (if offered the position).

What you'll get

1. Home-based working with flexible hours.
2. 25 days’ holiday – plus additional 3 days at Christmas (and bank holidays).
3. Pension (5.5% employer contribution).
4. Healthcare Cashplan.
5. Annual performance-based salary increase.
6. Employee Assistance & Wellbeing Programmes.

What we do

The National Deaf Children's Society is the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence

We are a Disability Confident Employer and are committed to offering interviews to candidates who ask to be considered under the Disability Confident scheme and meet the minimum requirements of the person specification. Please contact us with any accessibility or reasonable adjustment enquiries.