Content Manager

Gleeson are delighted to be recruiting for a Content Manager on behalf of an accreditation organisation who support legal firms globally.

Due to business success, our client has now opened a new office in Birmingham City Centre and are recruiting for a Content Manager to provide support to a team of researchers.

This includes managing their training, development and production targets, so leadership qualities, excellent communication skills and the enthusiasm and resilience needed to manage a team under tight deadlines are essential.

You would also be responsible for helping the Head of Insight and the Insight leadership team manage and monitor its workflow, ensuring reports are delivered on time to a high standard and that any customer queries or concerns are addressed appropriately.

You will have excellent writing and editorial skills, pay close attention to details and deadlines and be able to keep sight of the big picture when making decisions over what to prioritise. You will also remain up to date with developments in the legal market and have an optimistic outlook that welcomes opportunities to take on new tasks and responsibilities.

Responsibilities:

1. Overseeing the production of Insight reports from writing through to delivery.
2. Editing Insight reports.
3. Ensuring the high quality of all Insight reports.
4. Liaising with sales and customers to ensure the product accommodates their specific needs and requests and responding to queries and other delivery issues.
5. Keeping on top of updates and developments in the legal market.
6. Working actively to implement and promote the D&I initiatives of the company.

Team Management:

1. Managing a team of up to 9 researchers and maintaining an atmosphere of ambitious, high achievement throughout the team.
2. Training and monitoring of new starters.
3. Taking an active role in career-long training and development of team members, monitoring and developing team performance, and support and mentoring of those who aim to progress.
4. Conducting performance reviews twice a year.
5. Addressing performance concerns together with the Head of Insight and where necessary the People team.
6. Managing deadlines.

Experience Required:

1. Excellent editing skills.
2. Thorough understanding of common legal practice areas.
3. Strong communication skills.
4. Good leadership skills.
5. Strong understanding of different cultures.
6. Excellent time management skills and ability to work under pressure.

Our client is looking for someone to be based in their Birmingham office 3 days per week. They are offering a salary of £38,500 (which matches the London equivalent salary).

The interview process will be 2 stages - 1st will be a Teams call with HR and a second interview will either be an in-person or Teams with the Head of Insight.