Content Designer

Research Data Scotland; Scotland; On-site; GBP 40,000 - 60,000

Job description

Do you believe in the power of data to improve people s lives? Do you want to enable exciting data driven research to take place securely and for the public good? Research Data Scotland needs you!

We have an exciting Maternity Cover opportunity to work in an agile multi-disciplinary project team to support the development of our Researcher Access Service and design content for our web and digital channels. This role works with stakeholders at every level in our organisation and across multiple technical disciplines, as such we are looking to appoint a highly motivated and conscientious individual.

About the job

The Content Designer will work closely with colleagues across the Digital team to plan, coordinate and lead the development of online content for RDS User Groups. As our services stretch across the Scottish Data eco-system, this will include liaising with suppliers and multiple partners. The role holder will take responsibility for maintaining the accuracy and accessibility of content and using insight from user testing to define and refine information.

You ll be an important member of our Digital Team and work across the organisation, sharing your expertise with colleagues, as well as independently leading on content delivery activities.

• Plan, co-ordinate and lead the development of online content to provide advice and guidance to RDS users (researchers seeking to access secure datasets to conduct research in the public good).
• Adopt a user-centred approach to content design, employing insight from user testing to define and refine content.
• Take responsibility for ensuring all content remains accurate, up to date, and meets accessibility guidelines.
• Develop close working relationships with key stakeholders to help define an agreed standard for guidance and training materials.
• Seek opportunities to establish content partnerships with a range of external stakeholders (partner organisations, linked services, education institutions) to co-create digital content and share materials.
• Set, monitor and report on key performance indicators across online platforms using a range of analytics tools.

About you

You are a self-starter, with experience of working with key stakeholders in technical and operational environments. You ll understand the importance of accuracy and accessibility and maybe have an interest in service design. You are highly organised and thrive on iterating content from user feedback. You are keen to deliver, with an eye for detail and the pragmatism to understand our context and environment.

• Demonstrable experience of writing for the web and digital channels, with proven ability of creating accessible, user-centred content.
• Proven experience in using data and user feedback to define and refine different types and styles of content.
• Excellent planning skills, ideally with experience of working within an agile, multi-disciplinary team environment.
• Excellent relationship management skills working across and interacting with key stakeholders in technical and operational environments.
• Proficient in a range of relevant software e.g. Microsoft suite, Content management systems.
• Knowledge and/or experience of public sector style and design principles.
• Experience of creating content providing advice and guidance around complex services or process.