Content Delivery Lead

time left to apply End Date: January 28, 2025 (8 days left to apply)

job requisition id R030170

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 27 January 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 1st stage competency interview via Teams, 2nd stage interview will include a task relevant to the role.

At Cancer Research UK, we exist to beat cancer.

To support our vision, we are bringing together our digital capabilities into one team within marketing & digital. We are currently recruiting a Content Lead, to lead a team of content creators, production professionals, researchers, and content strategists to ensure high quality content is delivered effectively across CRUK to meet the needs of our audiences. This role balances strategy, leadership, and delivery as you will need to introduce the organisation into new ways of working while also ensuring our content quality is high.

This is a pivotal role as you will essentially run the content delivery system governance and processes for the organisation and connect all content creators in the organisation. Therefore, you will need to come with experience of leading content delivery system change, through broad teams, in large complex organisations.

What will I be doing?

1. Lead and execute the content delivery transformation, including CMS migration and the implementation of new processes.
2. Establish and enforce content guidelines for CRUK, ensuring compliance for all published materials.
3. Oversee the upskilling of content producers across CRUK, focusing on tool proficiency, as well as content measurement and monitoring.
4. Refresh and deliver a continually evolving content strategy across the organisation as our capabilities evolve.
5. Identify gaps and opportunities for content across Cancer Research UK and feed those into our strategy.
6. Work closely with leadership to Identify and create KPIs and OKRs that support decision making and our strategy around content.
7. Be accountable for leading a team of content specialists that support the organisation where capacity is limited, or the skills are not present.
8. Responsible for making sure audience insights from content work are accessible and actionable across the organisation.
9. Define and oversee the end-to-end content and production development process, from research and ideation to planning, execution and measurement.
10. Lead your team to build capability around content creation, maintenance and analysis across the organisation where appropriate.

What are you looking for?

1. Experience of leading content delivery system change, through broad teams, in large complex organisations.
2. Significant leadership experience, with proven track record of delivering results through vision setting effective team leadership and collaboration.
3. Experience of collaborating closely with content owning teams, subject matter experts and other stakeholders to develop engaging content aligned to CRUK's strategy and audience needs.
4. Familiarity working with experience design, research and analysis methodologies.
5. Knowledge of content management systems (CMS) and digital asset management (DAM) platforms and taxonomy for organising and distributing content effectively.
6. Significant understanding of end-to-end supporter journeys and how the content delivery system performs a key role.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

About Us

As the world’s largest independent cancer research charity, we conduct research into the prevention, diagnosis and treatment of the disease. Our aim is to see 3 in 4 people survive cancer by 2034 and our staff are integral to achieving that ambition. Cancer Research UK offers you excellent prospects to expand your career as well as the ability to make a real difference to the lives of others. We're always looking for sharp, brave, and collaborative people to join Cancer Research UK and continue to make it a great place to work. Find the career you're looking for and let us change lives together.