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Contact Centre Manager

CCP Recruitment Limited

Hinckley

On-site

GBP 50,000 - 60,000

Full time

12 days ago

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An established industry player is seeking a dynamic Contact Centre Manager to lead a 20FTE operation in Hinckley. This role is pivotal in ensuring the smooth operation of the contact centre, requiring a hands-on leader who can inspire and manage the team effectively. The ideal candidate will be responsible for driving performance and enhancing customer satisfaction in a fast-paced environment. If you are passionate about leading teams and improving operational efficiency, this is a fantastic opportunity to make a significant impact in a thriving organization.

Job Description

CCP have been engaged by a brilliant new client in Leicestershire who are looking to recruit a Contact Centre Manager to lead their 20FTE contact centre operation.

Job Title: Contact Centre Manager

Salary: £50,000 - £60,000

Bonus: Business performance (£75,000 - £80,000 OTE)

Location: Hinckley, Leicestershire

Logistics: Office-Based

This role requires a physical presence in the operation 5 days a week.

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