Connect Response Officer

An exciting opportunity has arisen for two Connect Response Officers to join our Connect 24/7 emergency response service.

You would become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough. Connect is a Middlesbrough Council service which delivers the Community alarm services and Telecare services to people across Middlesbrough. We offer help and support to older, vulnerable, and disabled people to help them to remain safe and independent in their own home.

You will install essential equipment and provide services required to help people maintain independence within their home. You will provide a high standard of person-centred care when responding to emergency situations. You will be trained in emergency first aid, moving and handling, and the use of all lifting equipment. You will assess the service user's needs, offer support, and then decide on the most appropriate action to be taken.

In this role, good communication skills are vital, and responding with empathy is important as well as providing the reassurance the service user needs.

This post is on a shift pattern which includes weekends and night shifts. Please note a Full UK Driving License is essential for this role.

This vacancy is part-time, working 36.56 hours per week.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.