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Conference & Events Manager

Compass Group UK

Brockenhurst

On-site

GBP 25,000 - 45,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company as a Conference & Events Manager, where you will lead a dynamic team in delivering exceptional service for a variety of events. This role offers the chance to work in a stunning location while ensuring the highest standards of customer service and operational excellence. You will have the opportunity to train and develop your team, manage event logistics, and create memorable experiences for clients. With a comprehensive benefits package and a commitment to career growth, this is an exciting opportunity to make a significant impact in the hospitality industry.

Benefits

Contributory pension scheme
Career Pathways and MyLearning programmes
Digital GP access
Exclusive travel discounts
Grocery discounts
Cinema ticket discounts
Cash rewards
Wellness and mindfulness classes
Discount sharing with friends and family

Qualifications

  • Experience in events and hospitality management is essential.
  • Strong leadership and team management skills are required.

Responsibilities

  • Deliver excellent service in fast-paced events and hospitality operations.
  • Manage a large variable team and oversee all event bookings.

Skills

People Management
Communication Skills
Organizational Skills
Flexibility
Multi-tasking
Understanding of P&L Accounts

Job description

Conference & Events Manager - Hampshire

Situated in the heart of the New Forest, Beaulieu offers you a versatile and unusual venue for an event with a difference, whether you are looking for a conference, dinner, wedding reception or a family fun day. From the stunning Palace House, home of the Montagu family, to the Domus in 13th Century Beaulieu Abbey and the world-famous National Motor Museum, we have something to suit everyone.

Beaulieu offers some of the finest meetings and events facilities on the south coast. With modern conference facilities, historic buildings and unique event spaces, we're proud to offer a fantastic solution to your event needs, whether you're hosting a meeting, banquet, summer party, or even planning your wedding.

More about the role:

As Conference & Events Manager you will be in a hands-on role. Your duties will include:

  1. Overall responsibility for delivering excellent service in fast-paced quality C&E operations with key segments of weddings, client events and small meetings, ensuring the highest standards and excellent customer service.
  2. Working closely with General Manager and Sales Manager.
  3. Lead and manage a large variable team.
  4. Train, develop and upskill the team and look at PDP to ensure we promote and grow within.
  5. Compile rotas in line with budget and business needs making sure we are not over or understaffed.
  6. Manage customer feedback forum and put action plans together.
  7. Oversee the delivery of all C&E bookings ensuring we upsell and fully understand the C&E requirements.
Who you are:

Our Ideal Manager will:

  1. Have knowledge and experience of working within the events and hospitality department.
  2. Have previous experience of managing a team.
  3. Possess excellent people management and communication skills.
  4. Have excellent organisational skills.
  5. Be flexible in regards to working hours.
  6. Have experience of leading and managing teams to deliver results.
  7. Be able to work in a pressurised environment and able to multi-task.
  8. Have an understanding of P&L accounts.
Benefits:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  1. Contributory pension scheme.
  2. Grow your career with our Career Pathways and MyLearning programmes.
  3. Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
  4. Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
  5. Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
  6. Up to 44% off cinema tickets to enjoy your favourite blockbuster.
  7. Receive cash rewards every time you spend and use them on a wide range of brands.
  8. Unwind with us with free wellness, mindfulness and exercise classes.
  9. You can share all discounts and offers with your friends and families.
About Us

Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0303/64305001/52580375/SU #RA Venues

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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