Conference and Events Coordinator, Leeds

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Conference and Events Coordinator, Leeds

Client:

RBH

Location:

Leeds, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

3ab8368b5aa6

Job Views:

85

Posted:

22.02.2025

Job Description:

The Met Hotel Leeds, King Street, Leeds, West Yorkshire, LS1 2HQ

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

2024 is set to be an exciting year for The Met with plans to restore the hotel from inside-out and transform from top to bottom; If you’re truly passionate about your career in hospitality and ready for your next challenge, then we want to hear from you!

We have an exciting opportunity to join our Meeting and Events sales team here at The Met Hotel, Leeds. As a Conference and Events Coordinator, you will thrive on delivering great customer service and will go the extra mile to exceed our guests’ expectations.

If you have a flair for organisation with great communication skills and can turn ideas into reality, then this varied and exciting role could be the role for you.

What you'll be doing...

• Handling incoming Conference and Event enquiries from initial enquiry to post event follow up.
• Conducting show rounds and tours for prospective clients, showcasing and selling our beautiful hotel and meeting spaces.
• Liaising with clients to understand their requirements, and ensure they have the best possible experience in the run up to their event.
• Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team ensuring the smooth running of the event.
• Exceeding customers’ expectations and being motivated to continually develop service levels.
• Answering any questions, via email and phone, to ensure that all queries are dealt within an efficient and effective manner.
• Obtain client feedback and make appropriate changes for improvements.
• Driving sales activities through strategic planning and client engagement.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

• Have a positive ‘can do’ attitude
• Be willing to learn and show that they care.
• Exceptional attention to detail
• You will be able to remain calm under pressure with excellent telephone manner with the ability to multitask

We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.

Previous experience within a similar role is preferable but full training is provided.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

• Enrolment onto our RBH Sales incentive programme with the opportunity to earn up to an additional £2,000 per year
• Discounted hotel room rates for you and your friends & family
• Extra days holiday for your birthday
• Flexible working arrangements
• Pension
• Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.

#LifeatRBH

The Met Hotel Leeds King Street, Leeds, West Yorkshire, LS1 2HQ

• Job Ref RBH14611
• Branch The Met Hotel Leeds
• Location Leeds
• Salary/Benefits £24,785 per annum + Incentive program + Great Company Perks!
• Contract type Permanent
• Hours Full Time
• Shift pattern Working 5 days over 7 normally Monday to Friday
• Hours per week 40
• Date posted 02/08/2024
• Closing date 17/09/2024