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Concierge

Adullam Homes Housing Association Ltd

Stoke-on-Trent

On-site

GBP 16,000

Part time

18 days ago

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Job summary

An established industry player is seeking a dedicated Concierge to ensure the safety and security of their facilities. This role involves working with vulnerable individuals and requires a keen eye for detail and strong organizational skills. The successful candidate will play a vital part in maintaining a safe and welcoming environment while supporting the organization’s mission. With a commitment to staff wellbeing and professional growth, this role offers a supportive atmosphere where you can thrive and make a real impact in the community.

Benefits

25 days annual leave
Two extra days leave for no unplanned absences
Westfield Health Plan
Pension Plan
Death in Service benefit
Multidimensional wellbeing programmes
Friendly management support
Training opportunities for career progression

Qualifications

  • Experience working with vulnerable individuals is essential.
  • Must have proven experience as a Concierge.

Responsibilities

  • Ensure the safety and security of the premises.
  • Review CCTV and maintain a clean environment.
  • Build effective relationships with colleagues.

Skills

Awareness of issues relating to vulnerable individuals
Proven working experience as a Concierge
Organizational skills
Health and Safety knowledge
Ability to multitask
Agility and physical capability

Job description

Weekend Concierge

Location: Stoke

Salary: £15,600 per annum

Job title: Concierge

About The Role

If you enjoy working with people from all walks of life, have experience of working in a busy environment and have a great eye for detail then we would really like to hear from you!

The main purpose of this role is to ensure our premises are safe and secure and represent Adullam standards.

We provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping.

As a Concierge you will be responsible for taking care of our facilities including health and security of the centre, reviewing CCTV, ensuring the Tenant/residents/service users are safe in the environment, and some cleaning duties.

Your main goal will be to keep our building in a safe, secure and orderly condition.

The role is 25 hours over the weekend.

You will ensure a good standard of professional service is given and that you work within the Association’s Policies and Procedures.

You will be expected to ensure effective working relationships with colleagues and contribute to the maintenance and development of the Associations values, culture and ethos.


About You

We are looking for a Concierge with:

  • An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages.
  • Proven working experience as a Concierge.
  • An organised person who can multitask.
  • A working knowledge of Health and Safety in the workplace, COSH.
  • Need to be agile and able to move equipment around the building.
  • An ability to demonstrate our values and behaviours and work within our Christian ethos.

Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experience means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better.


Our offer to you
  • We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential.
  • There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth.

This role is salaried at: £15,600 per annum for 25 hours per week.

In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace.

  • 25 days annual leave – increasing to 30 days with service, pro rata.
  • Two extra days leave for no unplanned absences each calendar year.
  • Westfield Health Plan.
  • Westfield Rewards/ Discounts.
  • Pension Plan.
  • Death in Service benefit.
  • Multidimensional wellbeing programmes and family friendly policies for staff.

About Us
  • Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households.
  • Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos.
  • We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced Adult Only DBS check, scrutiny of employment history and robust references checks.


Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.

Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.

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