Complex Care Assistant

NHS; Weston-super-Mare; On-site; GBP 10,000 - 40,000; Part time

Job description

As a Sonderwell Complex Care Assistant, you'll have the opportunity to make a meaningful difference in the lives of individuals with complex needs. You'll provide vital support, helping your clients live the life they choose, all while working within a supportive and compassionate team. At Sonderwell, we are dedicated to giving you the training, resources, and development you need to thrive in this rewarding and fulfilling role.

Main duties of the job

At Sonderwell, we understand that everyone is unique, and so is the care we provide. Your responsibilities may vary from assisting clients with daily tasks, such as helping them get out of bed or accompanying them to medical appointments, to spending longer periods supporting them throughout their day. Whatever your assignment, your role will be to meet the specific and individual needs of the person in your care.

Job responsibilities

Join our Team and Make a Real Difference in People's Lives

Location: Weston Super Mare, Somerset Salary: £12.21 per hour Working Hours: Monday - Sunday sleeping nights 22.00 - 08.00am 2 shifts a week & 8.00am - 11.00am (Bank Position)

As a Sonderwell Complex Care Assistant, you’ll have the opportunity to make a meaningful difference in the lives of individuals with complex needs. You’ll provide vital support, helping your clients live the life they choose, all while working within a supportive and compassionate team. At Sonderwell, we are dedicated to giving you the training, resources, and development you need to thrive in this rewarding and fulfilling role.

Your Role

At Sonderwell, we understand that everyone is unique, and so is the care we provide. Your responsibilities may vary from assisting clients with daily tasks, such as helping them get out of bed or accompanying them to medical appointments, to spending longer periods supporting them throughout their day. Whatever your assignment, your role will be to meet the specific and individual needs of the person in your care.

Key responsibilities include:

• Providing personal care tailored to the needs of the client.
• Supporting clients with mental health challenges or behaviours that may be considered challenging.
• Ensuring the client’s comfort, safety, and overall well-being throughout your shift.

Building a connection with the people you care for is central to the role. You’ll need patience, empathy, and flexibility to connect with individuals on their level and provide the support they need. In addition, the physical aspect of care will be a part of your responsibilities, requiring stamina and attention to detail.

What We Look For

We are looking for individuals with:

• A caring, compassionate, and patient approach to care.
• Experience working with individuals with mental health and challenging behaviour.
• Experience in complex care desirable but can we train.
• The ability to build trust and positive relationships with clients and their families.
• Flexibility and a willingness to meet the individual needs of each client.
• Full driving licence with business insurance required to escort client if needed.

If you have relevant experience, or are new to care, we will support you with the training you need. Whether you are assisting with personal care or providing emotional support, we’ll ensure you are fully equipped for the role.

Support and Development

At Sonderwell, we don’t just care for our clients, we care for our carers. We’ll provide you with:

• Access to both online and classroom training in specific complex care needs.
• The opportunity to study for a relevant NVQ qualification.
• Ongoing support from a Care Co-ordinator or Nurse Manager who will always be available to answer your questions.
• Access to our ‘Carer App,’ an invaluable resource for information and insight into your role.

Depending on the client, you may work independently or as part of a team. You’ll also have the opportunity to support multiple clients, should you wish to do so and have the availability.

Before you begin, you will meet your client and their family to ensure you understand their needs. You will also have continuous support throughout your journey as a Sonderwell carer.

What We Offer You

Sonderwell understands that each person’s needs are different. That’s why we offer flexible working options to suit your schedule, whether that’s full-time or part-time hours, day or night shifts. We are constantly developing our benefits package to enhance your experience and career with us.

Additional benefits include:

• Referral payments if you recommend someone to join the team.
• An employee assistance program offering support focused on your well-being.

Join us at Sonderwell and play an essential part in the lives of those who need it most. Together, we can make a difference.

Apply today and start your journey with Sonderwell Complex Care.