Enable job alerts via email!
Complaints Officer
Eden Brown
Chorley
Hybrid
GBP 60,000 - 80,000
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player is seeking a highly efficient Customer Complaints Officer for a temporary role in Lancashire. This position offers a real opportunity for permanent employment and a flexible hybrid working option based on experience. The ideal candidate will manage customer complaints, draft acknowledgment letters, and liaise with tenants, requiring exceptional written communication skills and proficiency in Excel. If you are passionate about customer service and meet the outlined criteria, this role could be the perfect fit for you.
Qualifications
- Proven experience in managing customer complaints effectively.
- Strong written communication skills are essential.
Responsibilities
- Manage customer complaints from start to finish.
- Draft acknowledgment letters and liaise with tenants.
Skills
Customer Service
Written Communication
Complaint Management
Excel
Job description
Eden Brown are seeking a highly efficient Customer Complaints Officer on a 3 month temporary contract situated in Lancashire.
There is a real option for the role to become permanent. The option of hybrid will depend on your experience; however, there will be a flexible approach.
- Fully managing customer complaints
- Drawing up acknowledgement letters
- Speaking and liaising with tenants
It is vital that you have detailed written experience and to a high quality. You should also be more than competent on XL.
Interested candidates must have a passion for dealing with customers. Only apply if the above criteria matches your experience and expectation.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
Similar jobs
Senior Loss Adjuster - HNW Claims
Only for registered members
London
Remote
GBP 40,000 - 80,000
Domestic Major Loss Adjuster
Only for registered members
Remote
GBP 40,000 - 80,000
Complaints Officer
Only for registered members
Liverpool City Region
On-site
GBP 60,000 - 80,000
Loss Adjuster (Cert CILA) (MPO2476)
Only for registered members
Bristol
Remote
GBP 50,000 - 100,000
Domestic Major Loss Adjuster Cert / Adv Dip CILA MPO2497
Only for registered members
Milton Keynes
Remote
GBP 40,000 - 80,000
Senior Loss Adjuster Cert / Dip CILA MPO2360
Only for registered members
London
Remote
GBP 40,000 - 80,000
job faster
