Community Health Care Assistant

Temple B'nai Abraham; Pontypridd; On-site; GBP 24,000 - 27,000; Full time

Job description

Cwm Taf Morgannwg University Health Board

About

On 1 April 2019 Cwm Taf University Health Board changed its name to Cwm Taf Morgannwg University Health Board as it took responsibility for providing healthcare services for the people in the Bridgend County Borough area. Cwm Taf Morgannwg UHB now provides primary, community, hospital, and mental health services to the 450,000 people living in three County Boroughs Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

Ideally situated between Wales's capital city, Cardiff, to the south, the coastal town of Porthcawl to the west, and the stunning scenery of the Brecon Beacons to the north, we operate within a vibrant community, rich in history and heritage.

Services will continue to be delivered across a network of Community Clinics, Health Centres and Community Hospitals supported by three District General Hospitals, Princess of Wales hospital in Bridgend, Prince Charles hospital in Merthyr Tydfil, and Royal Glamorgan hospital in Llantrisant.

If you come to work in Cwm Taf Morgannwg you will be guaranteed a warm Welsh welcome, opportunities for professional development, and a clinical environment that is innovative and seeks to improve clinical outcomes.

Key details

Location: Dewi Sant Hospital, Pontypridd, CF37 1LB
Major / Minor Region: Merthyr Tydfil

Contract type & working pattern: Permanent, Full time - 37.5 hours per week (8am to 10pm, based on a 7 days a week rota/service pattern)

Salary: £24,433 - £26,060 per annum (Yearly, Band 3)

Specialty

Main area: Community Care Group

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. All applicants are invited to apply in Welsh or English, and no preference will be given to applications submitted in either language.

Job Overview

Community Health Care Assistant

Are you looking for a role where you can work caring for other people in their own home?

We are redesigning our community services model and implementing a new Intermediate Care Team; therefore, an exciting opportunity has arisen to employ community health care assistants to deliver Urgent Community Response services (providing care 8am to 10pm, 7 days a week) across Rhondda Cynon Taf and Merthyr Tydfil. You will play a crucial role in providing essential support and care to individuals, with a focus on promoting independence, dignity, and well-being. This is an opportunity for someone who wishes to continue to progress their career in nursing.

This role will support patients to recover or rehabilitate after a period of illness or crisis by implementing planned Intermediate Care for individuals in their own home, maintaining a high standard of evidence-based practice to meet identified needs whilst being supported by a multi-disciplinary team of Doctors, Nurses, Therapists and Allied Health professionals.

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Provide support for avoiding admission to hospital when clinically safe to do so, through appropriate community-based care and support, which includes providing personal care to patients, performing vital observations, and venepuncture, and maintaining accurate records.

Follow intervention plans formulated by a Health Care Professional within agreed parameters in order to allow patients to maximise their functional independence.

Utilise knowledge and understanding of common physical, mental and behavioural health conditions to recognise deterioration in service users.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

We Live By Our Core Values

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

• Work alone within the scope of the role and have a delegated caseload of patients that have been previously seen/triaged and assessed by a registered member of staff.
• Work unsupervised, following a care plan that has been implemented by a Health Care Professional.
• Undertake enabling care as directed by a registered practitioner; this will include assistance with toileting, washing, dressing and continence care, mobility, transfers and use of potential walking aids.
• Be vigilant for cues indicating safeguarding issues.
• Escalate safeguarding concerns and reports to the multi-disciplinary team in a robust, timely manner, complying with legal requirements.
• Respond by promptly escalating concerns to a registered practitioner.
• Recognise an emergency, summon assistance and act as a member of the multi-disciplinary team within parameters of competence and role.
• Use delegated therapeutic handling techniques as required by the individual and their environment in order to safely, efficiently and effectively treat the patients according to their agreed treatment plans, goals and outcomes.
• Safely encourage a prescribed recovery programme as per competency framework.
• Feedback to registered staff member signs of progress, regression etc.
• Ensure the safety of patients when delivering enabling care.
• Follow UHB policies and procedures.
• Keep up to date with all mandatory training.
• Effective communication for all patients with an empathetic and understanding approach, where barriers may have to be overcome.
• Exchange information with service users and families using active listening, compassion, empathy, and coproduction techniques.
• Communicate and liaise effectively with peers, colleagues and other staff members of all levels and disciplines, providing accurate accounts of patients' abilities and progress, requiring discretion, confidentiality, and sensitivity.
• Provide written records of activities undertaken as part of the delegated care plan and patient progress.
• Recognise and understand how to effectively deal with situations that may include stressful patients or relatives.
• Provide feedback on service-user progress and condition, recognise the impact of support and interventions, and suggest ideas for improvement when developing, reviewing and evaluating ongoing care needs based on objective evidence and experience.
• Communicate through a variety of methods, including the use of interpersonal, written, verbal and non-verbal skills.
• Ability to use and maintain written and electronic records following UHB policies.
• Have knowledge and understanding of chronic conditions and frailty-related issues.
• Have an understanding of a multi-disciplinary team.
• Use prescribed manual handling equipment, implementing single-handed care safely within the patients' home.
• Basic IT skills.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or a Skilled Worker visa. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Welsh language skills are desirable.

Person specification

Qualifications And Knowledge

Essential criteria:

• Level 3 NVQ in health or social care or relevant experience.
• Evidence of continuing personal development relevant to the role in health care.
• Patient-related experience in health, third sector or social care services.

Desirable criteria:

• Understanding of chronic conditions and frailty.
• Previous caring role.

Experience

Essential criteria:

• Patient-related experience in health, third sector or social care services.

Other

Essential criteria:

• Post is community-based so it is essential that the post holder can travel flexibly in a defined area in a timely manner.

Documents

• Job Description and Person Specification (PDF)
• Functional Requirements (PDF)
• NWSSP Recruitment Services Privacy Notice (PDF)
• Employee Benefits (PDF)
• Guidance Notes for Applicants April 2024 (PDF)

Further details / informal visits contact

Name: Julia Wilkinson
Job title: Directorate Manager Communities
Email address: [email protected]
Telephone number: 07812123633