Community Engagement Team Leader (South)

Department: Community Liaison

Location: Cheltenham

Compensation: £30,000 - £32,000 / year

Description

Community Engagement Team Leader (South)
Reports to: Head of Community Engagement
Location: Liverpool South
Full-time: Hours will vary across 9-5, 10-6, 11-7, and 12-8 with days varied around team shift patterns and locations on those particular days.

Salary: £30,000-£32,000
Monthly commission scheme
Monthly car allowance
Business travel paid

Please note that applications will be reviewed as received and should a suitable candidate be identified, we may fill the vacancy early. Therefore, early application is encouraged.

About Netomnia:

Netomnia are a true, full-fibre broadband network, supplying homes and businesses across the UK with ultrafast and ultra-affordable internet, of up to 8,000Mbps!

With over 1 million properties ready for service and over 100,000 happy customers connected to our network, we're the fastest growing full-fibre alternative broadband network in the UK and need the best people to help us accelerate our growth.

Key Responsibilities

• Being a role model for the Community Liaison Officers in the team by demonstrating company values
• Implementing the daily structure set out by the community engagement management team to ensure daily KPIs are being met by the team
• Supporting new starters in the team by assisting their first days out on the field following classroom training
• Supporting the Community Engagement Manager in ensuring team KPIs are being met
• Ensuring any training needs for the team are being highlighted to the Community Engagement Manager
• Taking over team management duties when the Community Engagement Manager is unavailable to ensure consistency in team support and management
• Working with the Northern Community Engagement Manager to ensure consistency in community messaging

Skills, Knowledge & Expertise

• A full UK driving license
• Experience of supporting team members in sales or door-to-door environments is essential
• Telecoms industry experience is preferred but not required.
• Access to a vehicle that meets our safety specifications

Why our people love working with us?

• Equity – yes, a real part of the company!
• 25 days holiday plus bank holidays
• Pension scheme that matches your contribution up to 8%
• Phone allowance
• Health care cash plan
• Cycle to work
• Employee assistance programme
• PPE and Uniform provided
• IT equipment provided
• Remote working
• Discounted Gym memberships
• Retail offers – discounts from recognisable brands
• Company Events
• Travel expenses paid
• Annual Bonus up to 30% of salary (discretionary of the business)
• Free YouFibre broadband if you are within our area, plus friends & family discount.
• Life assurance giving you cover of 4 times your basic salary
• Colleague referral scheme of £500
• Continuous development and long-term career prospects

Like what you see? Here's what happens next:

• Send us your application via our Careers Site or Job Boards.
• Recruitment screens your application against our essential criteria.
• Hear back from us within 2-3 days of application submission with an outcome/next step.
• If you haven't heard back from us within the above timeframe, please feel free to reach out to us at recruitment@substantial.group