Community Engagement Communications Officer

Job summary

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.

The post holder will be passionate about working with people from diverse groups and communities in different ways. A primary function of the community engagement team is to maintain consistent communication with a diverse array of community partners, organisations, and service users. This necessitates the creation and management of various media products tailored to the needs of our communities. The post holder will have drive and work in an innovative way to reach different groups and communities. To achieve this, it is essential to have a communications officer within the team who possesses a comprehensive understanding of the preferred communication methods of our diverse communities. This role also involves active engagement within the communities themselves.

Main duties, tasks & skills required

The post holder will support the delivery of the team's ambitions to engagement and inclusion. The post holder will do this as outlined below:

1. The post holder will assist in the creation, and the delivery of, the Community Engagement and patient experience Communications Plan using a range of communication channels to encourage two-way dialogue including production of a regular newsletter.
2. The post holder will be expected to build relationships with local communities and identify inspiring and appropriate approaches for communicating with our communities.
3. The post holder will support the management of our Community Partner database.
4. The post holder will bring a diversity and inclusion and community engagement perspective to the communications team.
5. Ability to work closely with different teams and to ensure that communications developed are aligned with the teams principles.
6. The post holder will support the team in developing communications including creating content such as posters, editing and proofreading.
7. The post holder will work with the project leads to deliver different projects.
8. The role will involve some evening and weekend work.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person specification

Qualifications

Essential

Educated to degree level or equivalent relevant experience

Experience

Essential

1. Experience of MS Office applications
2. Experience of undertaking administrative functions with minimum supervision
3. Experience of working in a high pressure environment
4. Experience of working to deadlines
5. Experience of using website content management systems
6. Experience of working with the public
7. Experience of working with personnel at all levels
8. Excellent written/verbal skills
9. Ability to communicate complex information to a range of stakeholders using a range of different communication techniques.
10. Ability to work under pressure and meet demanding deadlines
11. Good attention to detail
12. Ability to maintain good working relationships both internally and externally
13. Literate in English and numerate
14. Highly motivated
15. Good team worker combined with ability to lead projects and work on own initiative

Desirable

1. Experience of using website content management systems
2. Experience of servicing meetings, including minute taking
3. Previous experience of working in a public sector environment
4. Ability to accept and implement change
5. Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact:

Anastasia Lungu-Mulenga
Anastasia.lungumulenga@solent.nhs.uk
07964706445

Pay scheme

Agenda for Change

Band

Band 5

Salary

£29970.00 to £36483.00 Yearly

Contract

Permanent

Working pattern

Part-Time, Flexible Working, Home or Remote Working

Reference number

449-COR-6835

Job locations

Highpoint Venue
Bursledon Rd
Southampton
Hampshire
SO19 8BR