Community Content Producer

S&P Global; London; On-site; GBP 35,000 - 65,000; Full time

Job description

This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Role:

Grade Level (for internal use): 10 Community Content Producer

Role Summary:

Are you a creative storyteller with a passion for engaging and inspiring digital communities? The Content Producer plays a key role in shaping the voice and experience of our community through impactful, relevant, and innovative content. From thought-provoking articles to interactive virtual events, this role brings the community to life and fosters meaningful connections among its members.

Key Responsibilities:

1. Develop and Execute Content Strategy: Lead the creation and implementation of a comprehensive content strategy that aligns with business goals and meets the needs of the community. Innovate with fresh ideas to keep the community inspired and engaged.
2. Create and Manage a Content Calendar: Plan and deliver a steady stream of high-impact content across digital platforms. Ensure content is timely, relevant, and tailored to the community's interests.
3. Produce Engaging Content: Develop high-quality articles, blog posts, videos, presentations, and more to inform and entertain community members. Experiment with new content formats and technologies to elevate the user experience.
4. Foster Community Experience: Design interactive digital experiences such as gamification, virtual events, and polls to deepen engagement. Spark meaningful conversations and interactions within the community.
5. Leverage Performance Metrics and Feedback: Use data and feedback to refine content strategies and ensure content resonates with the audience. Continuously optimize formats, topics, and delivery channels for maximum impact.
6. Collaborate Across Teams: Partner with marketing, product, and commercial teams to ensure content aligns with organizational objectives. Contribute creative ideas to cross-functional initiatives and campaigns.

Required Qualifications:

1. Bachelor's degree in Marketing, Communications, or a related field.
2. 3+ years of experience in digital content creation, community engagement, or a related role, ideally within commodities or similar industries.
3. Strong understanding of digital community dynamics and online engagement best practices.
4. Proficiency in content creation tools such as Adobe Creative Suite, Canva, and Audacity.

Key Soft Skills:

1. Exceptional storytelling and writing skills to create compelling content.
2. Highly organized with the ability to manage multiple projects and deadlines effectively.
3. Collaborative mindset with strong communication and interpersonal abilities.
4. Creative thinker with a proactive approach to innovation and problem-solving.

Performance Metrics:

1. Growth in community engagement and interaction rates.
2. Positive feedback from members regarding content relevance and quality.
3. Success of digital experiences and events in driving participation.
4. Content performance metrics such as views, shares, and conversions.

About S&P Global Commodity Insights:

At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress.

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent.

Equal Opportunity Employer:

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.