Community Cohesion Communications and Engagement Officer

Tamworth Borough Council; Tamworth; Hybrid; GBP 30,000 - 33,000; Full time

Job description

TAMWORTH BOROUGH COUNCIL

PEOPLE

Communications

Community Cohesion Communications and Engagement Officer

£30,060 - £32,654 per annum

Home working contract

37 hours per week

Up to 11-month temporary contract

Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.

In addition to all that Tamworth already has to offer, exciting times are ahead as we embark on a period of significant transformation. Multi-million-pound projects, such as the Future High Street Fund development will help to bring about lasting change and improvements in the future. This will assist with our mission to restore Tamworth town centre as the beating heart of the community, a place that people want to visit, rather than a place they have to visit.

Working for Tamworth Borough Council is more than just a job, it’s about making life better for the people who live and work in the Borough. We recognise that everybody who works at Tamworth Borough Council is key to successfully delivering its aims and objectives. We can’t do this without skilled and ambitious workforce working in a positive environment empowered to do their best.

Tamworth Borough Council is seeking an exceptional communications and engagement professional to drive community engagement and cohesion across our vibrant borough.

The successful candidate will play a lead role in developing and implementing communication campaigns that foster understanding, connection, and positive change within our community.

Moreover, you will be instrumental in direct community engagement, working to bridge gaps, build trust, and actively participate in local communities to deliver meaningful conversation.

The ideal candidate will be a creative and adaptable communications expert with a proven track record of developing compelling narrative strategies. You will work closely with the Head of Corporate Communications and the Assistant Director for Partnerships to create innovative engagement approaches that resonate with diverse audiences.

Your role will involve crafting engaging content across multiple platforms, including digital media, video, and photography, ensuring that our communications are inclusive, accessible, and impactful. Through hands-on interaction at events, partnerships with local groups, and targeted outreach, you’ll also work to build genuine connections that empower residents and strengthen the social fabric of Tamworth.

We are looking for an individual with excellent organisational skills, the ability to work independently, and a talent for analysing data to inform targeted communication and engagement strategies. The role requires someone who can positively influence perceptions, manage complex projects, and meet tight deadlines while maintaining the highest standards.

The position offers a unique opportunity to make a meaningful difference in Tamworth, with responsibilities that include developing behaviour change campaigns, utilising social media effectively, and representing the council at various events. You will need to demonstrate exceptional verbal and written communication skills, creative thinking, and the ability to develop content that speaks to different audience segments.

Our ideal candidate will have extensive experience in building constructive relationships with stakeholders, including residents, staff, councillors, voluntary groups, and partners. A background in marketing, media, or communications is also preferred.

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable). For further details, please refer to the application information document on our website.

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance, and DBS check.

For an informal discussion about the role please contact Tania Phillips, Head of Corporate Communications on MS Teams or on 07816 196 465.

For further information and to apply please visit Tamworth BC Jobs.

Late applications and/or CVs will not be accepted. Agencies need not apply.

If you have any queries about the recruitment process, please contact [e-mail].

Closing date: 28 April 2025

Interview date: 8 May 2025

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners, and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs. Further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.