Communications Specialist (12-month FTC)

Benefex Limited; Southampton; Hybrid; GBP 30,000 - 35,000; Full time

Job description

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Projects: you'll have a chance to shape the internal comms around our OneHub platform to global companies like Microsoft, BT, Tesco and more
• Culture: the team have a diverse range of backgrounds, from journalism, to copywriting, PR, and more. You'll be learning from a team with a wide range of skills and bringing your own experience to bear on the work we do
• Variety: each day brings fresh challenges, whether you're working with a client to decide on strategy, to delivering fantastic comms that drive engagement with employees the world over
• Top 10 Employer, Sunday Times Best Places to Work Awards
• Work for a profitable, fast-growing market leader in the online reward and benefits space

Role Overview

We're looking for a Communications Specialist to join our team and deliver world-class comms to employees the world over, ensuring an excellent employee experience with our OneHub platform.

Our team work with global organisations to ensure that when our platform is rolled out, the internal comms are spot on and give employees all the resources they need to get the most out of our platform.

No day is the same, as you'll be involved in client discussions, copywriting projects, liaising with both internal and external stakeholders, and ensuring that the comms that go out get the right information across while also conforming with client brand guidelines.

Please note we are unable to offer visa sponsorship and require people to be based in the UK for this position.

Great benefits:

£30,000-35,000

Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more

25 days holiday plus your local bank holidays

Your birthday off

Two half day wellbeing days

Healthcare cash plan to cover the costs of day-to-day healthcare

Employee Assistance Plan 24/7 365 support

Income Protection (75%) and life assurance (4x salary)

Referral bonuses

Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

Work from Anywhere policy for 90 days

Buy and Sell scheme for holidays

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Responsibilities

• Supporting our brilliant portfolio of customers when it comes to communicating with their employees
• Working at pace on some of the biggest and most well-known brands both nationally and internationally
• Creating and reviewing content for brochures, posters, email campaigns, videos, leaflets, system-generated content and more
• Organising virtual webinars and working with our suppliers to deliver merchandise, video and print
• Talking with our customers to understand their needs and delivering top-notch copy, content and communication plans
• Executing those plans and providing communications troubleshooting support to our customers along the way
• Given the chance to create sub-brands and concepts for our new customers’ benefit schemes
• Collaborating with our in-house design team to bring your work to life
• Liaising with departments and stakeholders across the business on a day-to-day basis to support your accounts and customers

What are we looking for?

• A keen writer with a love of content
• Account management experience or experience in a customer-facing role
• At least two years of communications experience and be able to demonstrate writing experience across a wide breadth and depth of styles. Ideally, that experience would be from an Internal Communication, Communication Specialist or Marketing role
• Able to work with multiple stakeholders and departments, both internally and externally
• Comfortable working in a fast-moving and occasionally pressurised environment and able to demonstrate high levels of on-time delivery
• Proven history of managing multiple projects at a time
• Experience adopting the brand guidelines of external clients to deliver information to employees globally

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.

Our interview process

Benifex understands the need to have a fast and efficient process; the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Online tests in numeracy and logical reasoning

Interview with the hiring manager and a member of the team

Final interview with the Director

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.