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Communications Operator

City Of Edinburg

City of Edinburgh

On-site

GBP 40,000 - 60,000

Today
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Job summary

An established industry player is seeking a dedicated Communications Operator to join their dynamic Police Department. In this vital role, you will handle emergency and non-emergency calls, ensuring effective communication between various departments. This position not only offers competitive pay but also a range of great benefits including paid holidays, medical and dental coverage, and a retirement plan. If you thrive in fast-paced environments and have a passion for helping others, this is the perfect opportunity to advance your career while making a difference in your community.

Benefits

Paid Holidays

Paid Time Off (PTO)

Life & ADD Insurance

Retirement Plan

100%-Paid Medical

100%-Paid Dental

Employee Assistance Program (EAP)

Healthy Lifestyle Program

Access to Fitness Centers

Qualifications

  • One year experience in receiving and relaying information over phone/computer.
  • Must pass state telecommunications course and obtain TCOLE License.

Responsibilities

  • Process emergency and non-emergency calls and requests for service.
  • Coordinate responses for law enforcement and fire department via radio.

Skills

Oral Communication

Written Communication

Attention to Detail

Customer Service

Bilingual (English/Spanish)

Education

High School Diploma or GED

Tools

Computer Systems

Two-way Radio

Job description

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated Communications Operator to perform functions within the Police Department. Are you seeking engaging work? Do you wish to advance your career in dispatching? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!


This Communications Operator position earns competitive pay of $18.40/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity to work with a fast-paced department, apply to join our team today!


A DAY IN THE LIFE OF A COMMUNICATIONS OPERATOR


As a Communications Operator, you spend your day utilizing the department's communication system to process emergency and non-emergency calls and requests for service, and coordinate the response for law enforcement and fire department via two-way radio. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city.


When you are not out in the city, you assist in communicating with emergency personnel, obtaining information, performing data entry, recording warrants, stolen vehicles and property, runaways and protective orders into a national database, utilizing computer systems, dispatching appropriate department personnel to various locations, and other duties as required. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with great people skills in providing excellent customer service to all our customers, and finds genuine enjoyment in what you do!


Qualifications For a Communications Operator

  • One (1) year of experience in work involving the receiving, transmitting, and relaying of information over the phone and/or computer.
  • High school diploma, GED or equivalency.
  • Must successfully pass the state required telecommunications course and obtain TCOLE License within first (1) year of employment.
  • Bilingual English/Spanish preferred.

Are you someone who can handle multiple tasks? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Communications Operator job!


READY TO JOIN OUR TEAM?

If you feel that you have the right skills to succeed as our Communications Operator, apply now using our mobile-friendly application.


Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.

Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.

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