Communications Officer - Newcastle upon Tyne - The Newcastle upon Tyne Hospitals NHS Foundation[...]

Alfianni Online - Artist Netwerk; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust Newcastle upon Tyne

Description

We are seeking an enthusiastic and motivated individual to join the Patient and Staff Experience team. This team drives multi-faceted improvement programmes across the Trust to transform Patient and Staff Experience.

This is an exciting opportunity to develop and implement the Trust's Patient and Staff experience communication strategy, engage with patients, and foster positive relationships with staff across the Trust and with external partners.

Main duties of the job

• Assisting in promoting the reputation of the Trust as a high-quality healthcare provider.
• Working as part of the Patient and Staff experience team contributing to, and assisting with, the delivery of a corporate communication strategy and associated communication, engagement and marketing initiatives to enable the Trust to deliver on its Patient and Staff experience strategic objectives.
• Developing and implementing tactical communication plans to support a complex array of the Patient and Staff experience programmes and services, working closely with key internal audiences as well as external partners e.g. as part of the integration agenda via Sustainability and Transformation Plans (STPs).
• Liaising with the Communications team/marketing team to provide a high quality, professional and proactive service to the Trust that implements best practice and seeks innovative ways to support the Trust in achieving its objectives.
• Supporting events management.
• Working with the patient engagement/experience team to lead, develop and co-ordinate patient and public engagement activities and services across the Trust in order to influence the development and delivery of services.

Knowledge & Experience

Essential

• Relevant experience in public relations, communications, marketing and/or journalism to post graduate level or demonstrable experience, including social/web-based media.
• Experience of providing communications support to a charity.
• A car driver would be advantageous.
• Web publishing and content management.
• A good understanding of current and emerging technologies that support delivery and management of key communications, this includes social media.

Essential Skills & Abilities

• Excellent communication skills - written and verbal.
• An ability to work under pressure, managing multiple projects to tight deadlines.
• Excellent IT literacy including Microsoft Office Suite (Word, Excel, PowerPoint, Project, Visio) and other relevant IT systems.