Communications Officer

Motor Neurone Disease (MND) Association; Northampton; Hybrid; GBP 34,000; Full time

Job description

Job Title: Communications Officer - Services and Partnerships

Salary: £33,500 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Do you have a talent for spotting a story and bringing important work to life through compelling communications? Are you looking for a role where you can collaborate with teams to create engaging content that informs and inspires?

We're looking for a Communications Officer - Services and Partnerships to help share the important work of our Services and Partnerships Team at the Motor Neurone Disease (MND) Association. You will play a key role in informing and engaging audiences, including the public and health and social care professionals, through targeted and compelling communications.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities

As a Communications Officer, you will be at the heart of shaping and delivering communications that highlight the valuable support we provide to people living with and affected by MND through our services and partnerships. You will work closely with colleagues to ensure key messages reach the right audiences in the most effective way. Your role will involve:

• Working closely with colleagues in the Services and Partnerships team to ensure effective information sharing for communications planning.
• Identifying opportunities to showcase the team's work through owned and earned media platforms.
• Identifying and support internal spokespeople by providing training, briefings, and guidance to help them represent the organisation in the media.
• Providing end-to-end communications support for new and ongoing projects, including the creation and delivery of comms plans utilising multiple channels.
• Collaborating with regional teams to identify and support opportunities for regional media coverage.
• Ensuring staff are informed about key activities through engaging internal communications.
• Working with marketing colleagues to maximise opportunities to promote our services and partnerships at relevant events.
• Building and maintaining relationships with key media contacts to share our stories.
• Developing creative content, including written, audio, and video materials, for use across different platforms.
• Supporting wider communications activities as needed, particularly during busy periods.

About You

To thrive in this role, you will be someone who enjoys working in a varied and engaging environment, building strong relationships, and turning complex information into engaging content. You will bring:

• Experience in communications, public relations, or media.
• Excellent written and verbal communication skills.
• Strong organisational skills and the ability to manage priorities under pressure.
• Confidence in working with and influencing people at all levels.
• A creative and strategic approach to storytelling.
• A collaborative mindset and experience in building strong working relationships.
• A team-focused attitude, supporting colleagues and contributing to shared goals.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility

This role offers hybrid working, with the opportunity to split your time between working at home and from our office. There is an expectation to attend the office for monthly meetings and as and when the role requires.

How To Apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role:

• Experience in communications, public relations, or media
• Strong organisational skills and the ability to manage priorities under pressure
• A creative and strategic approach to storytelling.

Important Information

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are a skilled communicator with a passion for sharing stories that matter, we'd love to hear from you. Apply today and help us make a difference.