Communications Officer

Bluetownonline; Bristol; Hybrid; GBP 25,000 - 30,000; Full time

Job description

Job Title: Communications Officer

Location: This post is based at the CSE office in Bristol with hybrid working. A minimum of two days in the office is required on Tuesday and Thursday.

Salary: £25,750 - £29,147 per year DOE

Job Type: Permanent, Full-Time

About Us:

To amplify this company's mission and impact through compelling storytelling across digital channels. This role will create engaging visual content (with a focus on video) to transform complex information into accessible and engaging stories. You'll support our social media presence, develop website content that resonates with audiences, and strengthen both internal and external communications. Using your creative talents alongside analytical skills in SEO and GA4, you'll enhance our digital presence while ensuring our work reaches and inspires our wide-ranging audiences.

Duties and Responsibilities:

• Be responsible for curating this company's social media content calendar. With support from the digital comms manager, produce engaging content and ensure this company's social channels reflect our strategic goals.
• Create engaging multimedia digital content for websites, social media, and our e-newsletter including written copy (blogs, news stories, content pages), video, and graphics using Canva and Adobe Creative Cloud.
• Lead on producing video content to promote this company's work, including planning, filming, and editing content using Premier Pro.
• Maintain this company's video library, including our internal folders, processes, and YouTube channel.
• Support the Senior Communications and Brand Manager to develop this company's suite of branded content. This includes creating branded templates for colleagues to use as well as designing digital and print materials for projects.
• With support from the wider comms team, ensure our online presence including website, social media, email marketing, and digital advertising reflects strategic goals.
• Support the day-to-day management of this company's website, including uploading and editing content.
• Support the digital communications manager with digital channel optimisation including PPC, SEO, social media (paid and organic) as well as re-designing pages to enhance user experience (UX).
• Commission external videographers and photographers when appropriate, dictated by project and business needs.
• Responsible for producing this company's monthly e-news with support from the comms team to ensure this company's key work is promoted to external stakeholders.
• Regularly track digital metrics and analyse performance data to optimise messaging and strategies and responsibility for monthly reporting.

About You:

• Minimum Maths and English GCSE or equivalent.
• 3-5 years' experience in communications, marketing, PR, or related field.
• Excellent copywriting and editing abilities.
• Proficient with CMS platforms, email marketing, and social media management tools.
• Ability to create multimedia content, including high quality short videos.
• Experience planning, designing, and creating engaging visual content, both in print and online, such as flyers, posters, graphics, and videos.
• Experience using design tools like Canva and Adobe Creative Suite.
• Experience of using GA4 or other online data and evaluation tools to inform and support digital initiatives.
• Experience using social media to create a variety of content for a wide range of topics and audiences and engage with communities or individuals.
• Experience influencing and building positive relationships with internal stakeholders.
• Experience working with brand and style guidelines and ability to adapt content to fit.

Benefits:

• You will be entitled to 25 days paid holiday (plus statutory holidays).
• This company offers a range of benefits including subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts, and discounted breakdown cover.
• We will pay fees and expenses on relevant training courses.

Please click the APPLY button to complete the application form.