Communications Manager

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Chorley

Your New Job

The Communications Manager will be responsible for developing and implementing comprehensive communication strategies to support the company's objectives. Reporting into the Head of Marketing & Communications, the role involves managing media relations, creating engaging content, and coordinating various communication channels to effectively reach stakeholders, and strategically utilising paid media to push business messaging to relevant audiences.

Principal Accountabilities:

• Deliver and manage a customer/supplier communications strategy to ensure that our audiences are communicated to in an effective and timely manner, using relevant channels and content.
• Copywriting and content production across digital and print media channels including the Ipsum website and social media.
• Establish and maintain key relationships with journalists, keeping them up to date with key announcements from Ipsum and regularly pitching ideas to them to ensure coverage.
• Development of crisis communication strategies and management of potential reputational risks.
• Monitor and analyse media coverage, providing regular reports on communication effectiveness.
• Work closely with Ipsum operations teams to proactively identify business stories.
• Research and evaluate opportunities for Ipsum senior leaders to speak at external Water & Infrastructure/Power industry events.
• Provide and manage communications support to other group functions/business areas as required.

About You

Desirable Qualifications [& Professional Membership(s)]:

• Relevant marketing or communications qualification (level 4+) or equivalent experience.
• Full UK driving licence.

Desirable Knowledge & Experience:

• Previous experience in an in-house communications or marketing management role.
• Knowledge or keen interest in the Utilities, Infrastructure or Engineering sectors.
• Demonstrable experience of effective writing tailored to different purposes, audiences and platforms.
• Familiarity with SEO, Google Analytics, LinkedIn Ads, and digital marketing strategies.
• Experience with graphic design tools such as Adobe Creative Suite, Canva etc.

Skills & Personal Qualities:

• Analytical, attention to detail and well-organised - supporting specialist research and horizon-scanning activity.
• Excellent written and verbal communication skills, with the ability to create compelling messages for diverse audiences.
• Effective project management - creating, delivering and coordinating plans for individual strategic communications projects.
• Evaluation and continuous improvement skills.
• Stakeholder engagement - managing strategic communications partnerships.
• Ability to coach and support junior team members, aiding their development.
• Ability to successfully support external supplier relationships.
• A collaborative and flexible mindset, including the ability to work across all communications disciplines.
• Strong innovation and creative idea generation.
• Passionate about staying informed of industry trends and regulatory changes in the utilities sector.
• Ability to translate technical content into practical language for non-expert audiences whilst demonstrating creative flare.
• Ability to manage multiple projects in a fast-paced, high-growth environment.

Your New Company

The UK's utility sector is ever evolving and expanding to meet increasing customer requirements. At Ipsum, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. We are looking for someone passionate about the industry and supporting our teams in delivering essential services 24/7/365, making a real difference to local people and communities.

At Ipsum, we are committed to supporting and developing our people to achieve their full potential. As a fast-growing and ambitious business, we offer opportunities to acquire a wide range of skills and gain broad and varied experience to help you progress in your career. Our investment in our people enhances our expertise and flexibility, enabling us to deliver the highest standard of service to our customers.

Our Benefits

We value our people and offer a comprehensive range of employee benefits, including:

• Career Development: Professional qualifications and accreditation
• Health & Wellbeing Benefits:
  Employee Assistance Programme with mental health support and access to counselling
  Access to 24/7 virtual GP
• Occupational Health support
• Tax-Efficient Benefits via Salary Exchange (Salary Sacrifice):
  Cycle to Work
  Group Personal Pension Scheme
• Option to purchase up to 5 additional days holiday per year
• Employee Discount Scheme: Discounts on hundreds of retailers, including supermarkets, mobile phone/broadband providers, gym memberships, and more
• Social Committees: Established local social committees with a calendar of regular social events
• Life Assurance Cover
• Flexible Working
• Long Service Awards
• Volunteer Opportunities: Opportunities to volunteer and make a difference through local community projects and initiatives

Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Please review our Privacy Policy Privacy Policy - Ipsum before applying to this advert to know more about how we store and manage your personal data under GDPR regulations.

Recruitment Agencies - Ipsum does not accept 3rd party candidate applications from Recruitment Agencies and as such does not recognize any speculative CVs or T&Cs that are sent to any Ipsum employee.