Communication Officer

Job Description

The Communication Lead supports our internal and external communications, promoting our team and community via our intranet, internal newsletters, and weekly updates. Managing our stakeholder engagement through events support, demographic research, and website management.

Ensuring the publication of new content to the highest quality standard and designing engaging multimedia material that highlights our work and community.

Responsibilities

• Ensure that all content is fresh, exciting, and relevant while delivering consistent messages across different platforms and communication channels throughout the organization.
• Work with the Senior Leadership Team to produce a monthly communication update on performance.
• Promote employee engagement, health, and wellbeing within the organization.
• Manage, plan, and organize customer engagement sessions on upcoming projects and internal forums.
• Identify opportunities to work within local communities in line with lasting impressions and giving back.
• Collate content for communications material including newsletters, social media posts, and project updates.
• Explore and expand our methods of communication internally and externally.
• Manage and plan the annual events calendar.
• Work closely with our internal Social Value Team to increase our community input.
• Produce presentation packs and templates.

Qualifications
Essential

• Bachelor’s degree in Communication/Marketing or previous experience in a similar role.
• High level of English (written and verbal).
• Competent in key MS Office applications including Word, Excel, and MS Teams.
• Strong IT and communication skills.
• Excellent time management skills.
• Previous experience in events management and internal communications.
• Ability to work collaboratively.
• Car owner and driver as traveling between sites is essential.
• Experience using Adobe Creative Suite.
• Confident individual able to work on own initiative.
• Ability to prepare engagement plans.
• Strong written and verbal communication skills.
• Can identify basic social value outcomes vs inputs.
• Understanding customer needs and sharing best practices within the business.
• Ability to act according to internal and external guidelines and branding.
• Presentation skills to support colleagues in presenting at internal and external community events.

Desirable

• Ability to demonstrate the value of good community relations.

About Us
Costain helps to improve people’s lives with integrated, leading-edge, smart infrastructure solutions across the UK’s energy, water, transportation, and defense markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonizing, and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. We achieve this by focusing on blue-chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation, or essential performance requirements. We offer our clients leading-edge solutions that are digitally optimized through five services covering the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimization; and complex program delivery. Our culture and values underpin everything we do.