Commercial Vehicle Paint & Bodyshop Manager

Thomas Hardie Commercials Ltd; Chorley; On-site; GBP 30,000 - 60,000; Full time

Job description

We currently have a career development opportunity for a conscientious and enthusiastic individual at our Chorley depot in the capacity of a THVS (Commercial Vehicle Paint & Bodyshop) Manager.

Reporting directly to the Managing Director, the successful candidate will be responsible for taking the business forward by providing vision, inspiration, and professionalism of the highest standard. The job holder will be responsible for maximizing profits and the return on investment by the prudent and efficient use of resources as well as ensuring the highest level of customer satisfaction and service levels provided whilst maintaining our competitive edge by ensuring we meet and exceed customers’ expectations, and work to maintain and develop the THVS area of the business. They will need to control cash and working capital effectively within limits set by the company. In addition, it is important to create and maintain an environment and culture where all management and staff develop and excel.

The job holder will also be responsible for managing the facilities and all site health and safety issues and will act as the main point of contact for customers and suppliers attending the site.

The ideal candidate will be highly motivated, driven and have the following qualifications, training, and experience:

1. A detailed understanding of current and relevant experience of the commercial vehicle industry (or similar industry) at the highest level.
2. Practical skills, experience and knowledge of modern vehicle industry processes and practices e.g. produce and manage a budget, manage KPI’s such as efficiency levels, technician productivity, cost management, people management.
3. An ability to create a workplace environment and culture that allows all staff to develop and excel in their jobs including experience of managing people and monitor individual performances.
4. Provide tangible statistics for evaluation of THVS performance as defined by each client.
5. Support THVS workshop in planning resources to ensure that OTI process requirements can be fulfilled on each shift.
6. Support THVS as required to ensure that invoice / claim closure tasks are accurate and completed on a timely basis.
7. Ensure Quality check process in place in line with group guidelines.
8. Exceptional customer facing, negotiation and interpersonal skills.
9. Build strong internal relationships with other Group Managers and people of influence - that can support THVS work volumes.
10. An ability to negotiate effectively, together with excellent numeracy and literacy skills.
11. Up to date knowledge of vehicle legislation, health & safety, consumer legislation and trade practices.
12. A comprehensive understanding of Microsoft computing packages.

IT literate with Microsoft Office Applications including Outlook, Word, PowerPoint, and Excel as well as excellent report writing skills and document management experience.

As regular travel is required, a full clean driving license is essential.

We offer competitive rates of pay and Company benefits including Company sick pay scheme, personal pension with enhanced contributions and death in service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, loyalty holidays, EAP and excellent personal development and training opportunities.