Commercial Solutions Architect [B2B] [SaaS]

black.ai; London; On-site; GBP 64,000 - 70,000; Full time

Job description

Thanks for stopping by and learning more about this role at Sitemate! ️

We’d love to hear from you.

Brief overview of this role:

We are looking for a new Commercial Solutions Architect to join our London team, which will enable Sitemate to capitalise on existing inbound demand and organic growth within our mid-market segment (companies with 100-999 employees).

This role would be great for you if:

• You have experience in SaaS or Technology new business sales.
• You have SaaS pre-sales experience in a technical capacity, such as a Sales Engineer or Solutions Architect role, and you think you could do a better job leading the conversation and process solo, without unnecessary noise from having an Account Executive with you.
• You are excited by the prospect of no code tooling, allowing for rapid creation and deployment of tailored solutions, which would typically require custom development work.
• You’re looking to join a smaller team without corporate politics and controls - this role would be perfect for you.

Employment:

• Full-time
• Based: London, United Kingdom
• OTE Remuneration (incl. pension): GBP £109,000 - 120,000
• Base Salary (incl. pension): GBP £64,000 - 70,000
• Commission (incl. pension): GBP £45,000 - 50,000

What will I be doing day to day in this role?

• Engage inbound leads (from SDR) via calls, emails, virtual meetings (Zoom/Teams), and 3-5 in-person meetings per month.
• Achieve quarterly quotas measured by net new MRR/ARR.
• Conduct discovery to understand customer challenges and requirements.
• Architect IT solutions using Sitemate products and APIs, ensuring technical feasibility.
• Develop PoC applications to de-risk further development.
• Apply change management strategies for successful Sitemate solution deployment.
• Integrate Sitemate solutions into customers’ broader technology ecosystems.
• Estimate resources and effort for development and implementation.
• Act as liaison between IT and business stakeholders to align technical and business goals.
• Serve as a trusted advisor and keep customers informed of emerging tech trends.
• Collaborate internally to refine reference architectures and continuously improve solutions.

What will be the biggest challenges for me in this role?

• Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.
• Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
• Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn.
• Learning how to use Salesforce.
• You’ll be reporting to the Director of Go-to-Market, and working directly with Sitemate’s CEO, Revenue Operations, and founding team. We move very quickly, so you’ll need to be excited to come in and learn extremely fast.

PLEASE Note:

• We are not able to offer Visa Sponsorship in the UK at this time.
• We do not use recruitment partners or services, so please save your time and don't reach out.