Commercial Manager | Community Complex Care

Job Description

Commercial Manager – Community Complex Care

ICB, Commissioners, and Case Management Referrals

Full Time Opportunity | Hybrid/Remote | Coverage

Salary: Up to £60,000 (DOE) + Mileage

Overview

At Compass Associates, we’re excited to partner with one of the UK’s most dynamic providers of private healthcare, specialising in community care within the fields of Mental Health and Complex Care. Together, we’re looking to recruit a dynamic Commercial Manager to join their Complex Care division, with a focus on expanding their services nationwide.

As the Commercial Manager, you will play a key role in supporting the growth of the Complex Care division, including expanding their service offerings on a scale. While this provider is already well-established and recognised in the South of England, they are eager to extend their reach further across the South and Midlands. In this role, you will be responsible for developing, nurturing, and securing new packages with commissioners and ICBs across the UK. This role offers an exciting opportunity for any current Commercial Manager or Business Development Manager within the complex care sector who is looking to join a smaller, independent provider with a clear focus on growth.

The Role

As the Commercial Manager for the organisation's Complex Care division, you will join a well-established team dedicated to supporting adult patients with physical complex care needs or neurological conditions, such as acquired brain injuries and spinal cord damage, as well as children with learning disabilities. The division focuses on helping individuals live as independently as possible in their own homes with the support of tailored healthcare assistant and nursing care packages.

You will play a pivotal role in expanding their Complex Care services across the organisation’s footprint, not only in the South of England but also on a scale. As a result, you will be expected to travel nationally, meeting with new ICBs, commissioners, clients, and attending industry events to build relationships and, ultimately, secure new care packages.

This role follows a hybrid model, where you'll primarily work remotely from home and travel across the UK as needed. You'll also be expected to visit the head office once every three months, which is based in West Sussex.

The Candidate

The ideal candidate will be someone who isn’t looking to sit back at home but is eager to get hands-on and dive into the work. You should have a strong background in business development within the healthcare or social care sectors, with experience in a complex community care provider being highly desirable. You’ll need a proven track record of managing relationships with NHS commissioners, ICBs, and local authorities, as well as pre-existing connections that will enable you to secure new service packages.

You should have a proven track record of success in previous roles, including meeting sales targets and driving growth, while maintaining an analytical mindset that helps you overcome any challenges that may arise.

Essential Criteria

• Extensive experience in business development, sales, or account management within health and social care.
• Established network within the Complex Care sector.
• Knowledge of funding models, including private, ICB, and NHS pathways.
• Strong understanding of CQC regulations and care commissioning processes.
• Demonstrated success in achieving sales targets and driving growth.
• Excellent communication and negotiation skills.
• Analytical mindset with exceptional problem-solving capabilities.
• Self-motivated, highly organised, and able to manage a complex sales cycle effectively.

How to Apply

Ready to take the next step in your career? Contact Luke Shaw at 02394214486 or email lshaw@compassltd.co.uk for a confidential discussion.