Commercial Manager

Job Title: Commercial Manager Facilities Management (FM)

Location: Remote with occasional travel to West Midlands or Glasgow office and site visits across the UK

Sector: Education, Justice, and Healthcare FM Projects

Salary: Competitive, based on experience

Role Overview: We are looking for an experienced Commercial Manager to support the delivery of Facilities Management (FM) contracts within the Education, Justice, and Healthcare sectors across the UK. This is a remote role, but travel to the West Midlands or Glasgow office (depending on your location) and occasional site visits to various projects will be required.

Key Responsibilities:

1. Commercial Management:
   1. Maintain and enforce commercial processes and procedures, applying best practices and a continuous improvement approach to maximise returns.
   2. Analyse payment mechanisms, identify practical operational solutions for risk mitigation, and review KPI metrics to ensure exposure is managed effectively.
   3. Work with contract management teams to identify opportunities for additional work and revenue.
   4. Regularly meet with clients to discuss and resolve commercial matters.
2. Contract Administration:
   1. Administer and advise on Main Contract and Subcontract conditions, handle variations, and manage disputes as they arise.
   2. Support the contract management team in negotiating subcontractor appointments and ensuring adherence to standard terms.
   3. Ensure systems and processes meet contractual obligations and that all billable events for additional and reactive works are captured.
3. Financial Monitoring & Reporting:
   1. Monitor payments to ensure compliance with processing protocols, and intervene when necessary in overdue debt.
   2. Keep invoicing work-in-progress (WIP) to a minimum and ensure it doesn’t age.
   3. Review system use (Concept CAFM, Orbit Finance, HFM Finance, Builders Profile) and recommend improvements to meet contractual and financial requirements.
   4. Assist with lifecycle planning preparation with the contract management team.
   5. Provide input to annual budgets and forecasts in collaboration with the finance business partner and contract management team.
4. Profit & Loss (P&L) Management:
   1. Manage monthly profit reporting and cost-value reconciliation for approximately 15 contracts, ensuring accurate cost and revenue capture and review with operations.
   2. Produce Management Performance Reporting (MPR) dashboards to track performance.
   3. Conduct contract reviews and explain turnover, profit, and margin variances.
5. Risk Management:
   1. Monitor and report on risks and opportunities across all contracts and take proactive measures to manage them.
6. Bid Support:
   1. Support the bid team in reviewing contractual documents, critically assessing estimating proposals, and ensuring that the bid is robust and commercially sound.

Experience & Qualifications:

1. Experience:
   1. Proven experience in Facilities Management (FM), particularly with PFI, JCT, and other complex contracts at a senior level.
   2. Solid understanding of Planned Preventative Maintenance (PPM) for both hard and soft services, as well as cleaning standards, catering methodologies, and lifecycle planning.
   3. Experience with contract management within sectors such as Education, Healthcare, and Justice is highly preferred.
2. Qualifications:
   1. A degree in Construction, Engineering, Facilities Management, or a related field.
   2. Professional qualification and membership of a relevant body (e.g., RICS, CIBSE, etc.) is preferred but not essential.
3. Skills:
   1. Strong commercial acumen with the ability to manage complex contracts and financials.
   2. Excellent communication and negotiation skills to work effectively with clients, subcontractors, and internal teams.
   3. Strong organisational skills and the ability to manage multiple contracts simultaneously.

Why Join Us?

1. Remote working flexibility with occasional travel to office locations and project sites.
2. Competitive salary with benefits package.
3. Dynamic team environment with opportunities for professional development and growth.
4. Be part of an organisation with a strong focus on innovation, continuous improvement, and high-quality service delivery.