Reporting directly to the Finance Director and managing a small team.
The main purpose of this role will be to:
- Work alongside the Finance Director to provide the Senior Operations team, the bid process, and the business as a whole with meaningful financial insight into the budget and profitability of contracts.
- Provide the business with input into contract negotiations, contract risk minimization, and contract performance reporting.
- Prepare and submit customer budgets in line with their reporting requirements.
Your duties and responsibilities are as follows:
- Understand and manage the commercial risks of new business and ensure they are compliant with risk management processes whilst meeting gross profit, contribution, and EBIT targets.
- Through analysis of business systems, provide bid input to the actual cost of delivery, ensuring the company is the lowest cost provider of all mainstream services.
- Provide ongoing feedback to the Operations team on the actual cost of service delivery.
- Ensure commercial governance and policies are implemented, monitored, and assured, together with the creation and implementation of appropriate local governance and policies.
- Ensure that the Senior Management Team is suitably advised to maximize performance and minimize risk, including ensuring that contract obligations, charging principles, contract, and business risks are fully understood and managed.
- Ensure procurement processes deliver an appropriate supply chain that is maintained and monitored, ensuring back-to-back compliance, delivering economies of scale and project compliance.
- Be the subject matter expert for contract obligations and interpretation of contracts with the customer and the supply chain.
- Ensure effective commercial management of the customer annual processes.
- Provide commercial support and guidance to the business as defined by the FD.
- Manage risks and opportunities across the business.
- Develop, maintain, and enforce policies, procedures, and governance to manage risk and evidence appropriate controls.
- Manage risk through the contractual lifecycle from bid through mobilization and delivery.
- Monitor and research innovative working practices to improve risk management, margin protection, and/or improvement of service efficiency.
- Work closely with the Senior Operations team advising on the commercial life cycles of all contracts, managing any contract changes to manage risks and facilitate maximum organic growth.
- Support the Senior Operations team where required, delivering effective and amicable dispute resolution with clients.
- Resolve contractual and commercial matters and liaise with clients directly as situations arise.
- Where necessary, troubleshoot, analyze, and find solutions for any issues ensuring any losses and risks are minimized.
- Review forecasting and create annual contract budgets and submit cost proposals for key accounts.
- Deliver commercial support to all sales and bid activity including the development of solutions, commercial overview, and risk management where required.
- Analyze the financial performance of contracts.
- Prepare accurate and timely reports as situations arise.
- Explore new avenues of activity within the marketplace and seek opportunities the company can exploit in its bid to develop and grow.
Experience and ideal skills:
- Facilities Management or similar industry experience.
- Solid costing, budget preparation, and profit maximization experience is essential.
- Advanced Excel skills.
- Excellent communication skills.
- Contract management software packages would be advantageous.