Commercial Delivery Manager

ENGINEERINGUK; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job description

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We're a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.

We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators.

An opportunity has arisen for a talented Commercial Delivery Manager to join our Business Performance team based from one of our regional offices.

Your Role and What You'll Be Doing

As a Commercial Delivery Manager, you will be responsible for partnering with the Managing Partners and senior leadership team of each market-facing business unit to develop and execute an integrated strategy for service lines, including expansion and refinement of the existing portfolio. The role ensures the alignment of strategic plans with operational execution plans ensuring alignment across supporting Group Services teams and implements effective business performance management systems. The role has three key focus areas, which include:

Strategic Planning

• Responsible for setting an integrated commercial, business development, resource strategy, and business plan, and financial forecast at Department level to drive sustainable, predictable, profitable growth.
• Lead the delivery of the operational execution plans at Department level, fostering a culture of high performance and continuous improvement.
• Work with Department head to assist in setting Department level resource plans, financial targets and budget development and monitoring.
• Conduct relevant research and analysis to create detailed business plans on commercial opportunities (expansion, business development, etc.).
• Support the Head of Business Performance and Managing Partner with Business Unit level strategic and operational plans and initiatives as required.

Business Delivery

• Operate as an integral member of the Department leadership team, shaping the strategic agenda with Dept Head and setting direction with senior stakeholders to plan and deliver P&L and key performance outcomes.
• Monitor and deep dive into performance of commercial and operational activities using key metrics and drive operational action plans to improve outcomes.
• Identify, control and positively influence key financial, operational and resource drivers to consistently deliver against our business plans and to support continued growth and profitability.
• Identify, communicate and where necessary escalate risks to performance and delivery, working with the Leadership teams and stakeholders across the business to quickly establish remedial plans where necessary to achieve desired targets.
• Identify and understand thematic financial, resource and operational trends, risks and opportunities through regular performance analysis, working with stakeholders to influence and improve longer term delivery.
• Identify areas to reduce costs and improve our people and process efficiencies, where necessary reviewing working practices, devising and implementing alternatives to drive improvements to Gross Contribution and Gross Margin.
• Develop and implement opportunities to improve profitable revenue growth and margin.
• Oversee pricing strategies and behaviours to ensure competitiveness and drive profitability.

Leadership

• Drive the development of and champion the use of tools and data led approaches, to drive financial and operational delivery and forecasting.
• Collaborate with and coordinate diverse teams (BD&M, CXO, HR, Finance, Data etc.).
• Build and maintain profitable partnerships with key stakeholders.
• Stay informed about industry trends and market conditions to proactively address challenges and opportunities.
• Ensure compliance with regulatory requirements and company policies.
• Deputise for the Head of Business Performance where required.

About You

We're looking for an experienced Commercial Delivery Manager who has business acumen and strategic thinking capabilities. Our ideal candidate will have the following:

• Proven experience in a commercial leadership role, with a focus on strategy development and execution.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Experience in developing and implementing operational execution plans.
• Knowledge of business performance management methodologies and systems.
• Strong financial acumen, with the ability to interpret financial data and drive financial performance.
• Excellent communication and presentation skills, with the ability to influence and negotiate effectively.
• Proven leadership and people management skills, with the ability to inspire and motivate teams.
• Experience in collaborating with senior stakeholders and managing complex relationships.
• Experience of operating in a fast paced and complex matrix model, managing relationships across a range of stakeholder groups.
• Good interpersonal and relationship-building skills, with the ability to communicate effectively, collaborate and influence at all levels.
• Exceptional problem-solving and decision-making abilities, with a proactive and solutions-oriented approach.
• Resilience and the ability to thrive in a demanding and fast-paced environment.
• Collaborative mindset, with a focus on fostering teamwork and collaboration across the business unit and wider Group.

If this sounds like you and you want to join a thriving team hit the apply button below for consideration!

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid).
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders.

We carry out pre-employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.

If the role is homeworking you will be assigned to your closest office and travel may be required in line with business need to that office.