Commercial Administrator

Who We Are

At the College, there are approximately 650 pupils aged 11-18, two thirds of whom are boarders. At Stonyhurst St Mary’s Hall, the adjacent dedicated preparatory school, there are around 200 pupils aged 3-11.

Stonyhurst has a fascinating heritage, being the oldest continuously active Jesuit school in the world. It was founded in St Omer, Northern France (then the Spanish Netherlands), in 1593, and moved to its present site in Lancashire’s beautiful Ribble Valley in 1794. Throughout the years of religious persecution in England, Stonyhurst educated the boys of the English Catholic aristocracy and gentry. The College’s Ignatian mission and identity, and its sense of family, set Stonyhurst apart from other schools.

Pupils are urged to do as much as they can (Quant Je Puis) for other people following the example of Jesus Christ and following in the spirit and charism of the Jesuits. The College prepares young people to change the world for others.

The Department

This is an opportunity to be involved with ‘Stonyhurst Experience’, the commercial trading arm of Stonyhurst College. The role will involve being a key part of the Experience Team in an administrative and operational capacity, as well as providing organisational and administrative support to the Commercial Manager. As Commercial Administrator, you will support the commercial department in the planning and execution of events, with a focus on the administration and organisation of the ‘Stonyhurst Experience’.

The ‘Stonyhurst Experience’ offers a combination of academic and co-curricular courses on both a residential and non-residential basis, for children aged between 3 and 16 years of age. It is the umbrella under which all academic and/or sporting holiday courses and master classes will be aligned. The programme will be year-round, nationally and internationally marketed, with the option for residential or day attendance, and as such, assistance is needed in terms of student bookings, marketing, excursion bookings and general administration in preparation for the summer and the year ahead.

The role involves liaising with the Experience Team regarding the marketing strategy, student and staff recruitment, and managing the financial budgets.

You’ll thrive in a fast-paced environment, responding to enquiries with professionalism and ensuring all aspects of our programmes – from accommodation to transportation – are flawlessly organised. Your friendly and approachable nature will make you the go-to person for both internal teams and external partners. You’ll also play a vital role in supporting the financial administration and reporting of our activities, as well as assisting with international marketing efforts.

You will be joining a supportive, ambitious team where development is a priority.

If you have a passion for delivering exceptional service, a warm and welcoming attitude, and enjoy working in a busy, customer-facing environment, this could be the perfect role for you.

The Role

This is a full-time, 12-month fixed term contract to cover for a period of maternity leave. Some evening and weekend work is required, for which time in lieu will be provided.

• To be responsible for the daily administration, organisation, and delivery of the ‘Stonyhurst Experience’ alongside the Experience Team
• To oversee the student booking procedure
• To respond to and follow up all enquiries
• To be responsible for managing the office documents and folders
• To implement clear systems of work and channels of communication with relevant departments
• To assist the Experience Team with financial administration and reporting
• To assist the Experience Team with the international marketing of the ‘Stonyhurst Experience’ including contact with overseas Agents
• To undertake all marketing administration relating to the ‘Stonyhurst Experience’, including updating the website and social media programme
• To work with external suppliers to assist in the preparation of programmes
• To assist with the organisation and running of the ‘Stonyhurst Experience’ programmes whilst in session
• To manage and organise all accommodation and transport requirements for the ‘Stonyhurst Experience’ programmes
• To assist as part of a working office rota, according to the needs of the business
• To assist with the administration and delivery of the events & lettings calendar
• To be involved and assist with the delivery of the Experience strategy throughout the academic year
• To undertake any other appropriate tasks, commensurate with the role, as required by the Experiences Team

Person Specification

Qualifications

Essential

• Educated to A Level standard or equivalent qualification/experience

Skills/Experience

Essential

• To have excellent organisational and administration skills, with attention to detail
• To have experience of office administration or working within a school environment
• To have excellent communication skills, both written and verbal
• To have good interpersonal skills and work well in a team
• To be presentable and have experience of working in a customer facing role
• To have a confident, but also warm and welcoming manner with colleagues, clients and suppliers
• To be able to cope under the pressure of a busy office, always remaining calm and professional
• To be flexible and hard working
• To be discreet, tactful, approachable and diplomatic
• Have excellent knowledge of Microsoft Office (Word, Excel, Access and Outlook)
• To be comfortable working with online booking and management software system. Relevant training will be provided
• To be committed to the safeguarding and welfare of children and young people
• To be in sympathy with the Stonyhurst ethos and tradition and be able to support the ideals of the mission statement

Our Commitment to Safeguarding

Stonyhurst is committed to safeguarding and promoting the welfare of children and young people. Offers will be conditional subject to satisfactory completion of the necessary pre-employment checks. The successful candidate will be required to undergo an enhanced DBS check. We expect all staff and volunteers to share in our commitment to safeguarding.

Application Process

In line with Safer Recruitment in Education legislation, shortlisting will take place based on the official Stonyhurst application form. Once you have expressed your interest via indeed, you will be asked to complete an application form. Please note, we cannot consider your application until this form is completed, signed and returned.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: £23,400.00 per year

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 17/10/2024