Commercial Account Manager

Job Title

Commercial Account Manager - North West England

Position Overview

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.

Your role is that of Account Manager. In this role, you will report directly to the Regional Vice President for the UK and Ireland, with additional responsibilities to the VP International Sales.

What’s the role?

Are you ready to make an impact in the world of commercial interiors? The Shaw Contract team is hiring! As an Account Manager, you’ll work closely with architects, designers, business owners, and contractors to bring high-quality flooring solutions to life. This individual will cover accounts in North West England, and you’ll also have the flexibility to build relationships across multiple industries, helping to create durable, functional, and inspiring spaces.

Qualifications:

1. Set the goals and objectives of the agreed customer base and Territory.
2. Measure progress and implement necessary changes.
3. Travel within the assigned Territory to meet with customers and assess business opportunities and conditions.
4. Develop customer relations through regular contact with customers and prompt courteous responses to all inquiries via phone, email, or letter.
5. Full understanding of product lines and the application that each product serves.
6. Monitor sales performance and assist customers in promoting sales.
7. You must be able to communicate competitive conditions and programmes.
8. Entertain clients as needed with lunches, dinners, or industry events.
9. Analyze and control expenditure to conform to budgetary requirements.
10. Must be dependable, self-motivated, and maintain a good attendance record.

Other Qualifications:

1. Must have a valid Driving License.
2. Must have a valid passport.
3. Must live in North West England.
4. 3-5 years commercial interiors experience required.
5. Maintain a professional dress code.
6. Must be able to operate standard office equipment, including but not limited to a personal computer, tablet, and mobile phone.
7. Occasional overnight travel outside the region but within the UK.

This description is not intended to include all details of the work functions inherent in this position.

Required Competencies:

1. Build Trusting Relationships.
2. Influence Others.
3. Execute Action Plan.
4. Build Customer Satisfaction.
5. Deliver Compelling Communication.
6. Adapt and Change.

Work Shift: 7.5 hour day shift

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.