Commercial Account Handler

Employer: NFU Mutual

Location: Stratford-upon-Avon

Salary: Up to £42,000 + 10% annual bonus + benefits package

Closing date: 12 Jan 2025

Commercial Account Handler

• Fantastic opportunity to work within a growing renewals team
• Opportunity to handle Property, Freight Liability, Marine Cargo, Liability policies, from SME up to large corporate accounts
• Hybrid working with 2 days per week in our Stratford upon Avon office

About the role

Just over 90 people work with us here in Wholesale Broking and Outplacement Services, and our remit is a varied and very important one. We work on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease.

We have seen year on year growth which has led to the need to recruit an additional handler to work in our Corporate Renewals Team. We are a busy, friendly and service-oriented department, and we're looking for someone with a Commercial Insurance background to add experience to our knowledgeable Team.

You will be involved in the day-to-day liaison with our Agents and suppliers in the activities of obtaining quotes, inviting and renewing policies, as well as some claims administration. Supporting our agents is at the heart of what we do - ensuring that we provide the right cover and assistance for them to provide to their customers. With NFU Mutual renewal retentions sitting at 95%, we're clearly doing a lot right!

This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of "Good Repute". Further information can be found in the FCA Handbook.

About you

As an experienced renewals Commercial Account Handler, you will bring recent experience of working within broking or underwriting and a good knowledge of commercial insurance.

You will hold excellent knowledge of commercial insurance products which could include Property, Freight Liability, Marine Cargo, and Liability. Some exposure to Professional indemnity and Cyber would be beneficial but not essential.

• Excellent customer service and communication skills
• Have a keen eye for detail
• Be able to prioritise and work to tight deadlines
• Able to work as part of a team as well as being self-motivated

CII/DIP qualified desirable but not essential.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £42k dependant upon experience
• Annual bonus (up to 10% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Apply now

Stratford-upon-Avon, Tiddington Road, Stratford-upon-Avon, Warwickshire, CV37 7BJ