Collections Specialist

Inventum Group; Derby; On-site; GBP 30,000 - 50,000; Full time

Job description

Join a Global Industry Leader - Take the Lead on International Debt Management
We're hiring a Collections Specialist on behalf of one of the most respected names in advanced engineering and clean energy innovation. Based in Derby, you'll work alongside a supportive team of 15 and take ownership of a diverse international customer portfolio.

This role is well suited to experienced collections professionals looking to expand their expertise in a global environment, using advanced ERP systems and working with high-value clients worldwide.

Why this role stands out:
️ Immediate start - hit the ground running
️ Global exposure - manage customers across regions and time zones
️ Great team - supportive, collaborative and high-performing
️ Autonomy and ownership - lead on your portfolio of 250 accounts
️ Process improvement - influence how things are done and make real impact
️ Future-ready tools - ERP systems, Business Warehouse & ServiceNow

What you'll be doing:

1. Manage cash collections from a global customer base, handling both large-volume/low-value and low-volume/high-value accounts.
2. Build and maintain strong relationships with customers to resolve payment issues and minimise aged debt.
3. Keep accurate records using ERP Accounts Receivable systems.
4. Work closely with commercial, logistics, and aftermarket teams to resolve disputes quickly and efficiently.
5. Contribute to team-wide debt reviews and drive improvements to existing processes.

We're looking for:

1. 2-3+ years of credit control/collections experience, ideally with global clients or within large organisations.
2. Strong Excel skills - including formulas and linking worksheets.
3. Experience using ERP AR systems (e.g. SAP, Oracle).
4. Confident communication style with a proactive, problem-solving mindset.
5. Able to flex working hours occasionally to liaise with overseas clients.
6. Calm under pressure, collaborative in nature, and detail-driven.

Bonus if you have:

1. Finance qualifications (e.g. AAT, CIMA)
2. Experience with Business Warehouse or ServiceNow
3. A passion for driving process improvement and adding value

Additional Info:

1. No line management - focus fully on your portfolio
2. 33 days holiday (inc. bank holidays, pro rata)
3. Standard break entitlement in line with shift pattern

Ready to step into a role where you can take real ownership and contribute to global finance operations? Apply today and take your collections career forward with a respected international business.

Inventum Group is acting as an Employment Business in relation to this vacancy.