Collection & Delivery Driver

DHL; Norwich; On-site; GBP 32,000; Full time

Job description

Position: Collections & Delivery Driver
Contract Type: Permanent – 45 hours per week
Location: Norwich, NR6 5DS
Shift: Days (Monday-Friday / 07.30-17.30)

Salary: £31,145.40 per annum

Why choose DHL eCommerce UK?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

Due to continued business growth, we have exciting opportunities for Employed Collection & Delivery Drivers to join us. Our team is responsible for delivering world-class service and time-critical parcels to our customers, delivering on our promise of Excellence. Simply Delivered.

You will work closely with our Operational Team, who will support you to execute a busy multi-drop schedule. Our customers rely on us to deliver our promises, and we rely on our drivers to ensure each delivery reaches our customers on time, in perfect condition and with a smile.

Key Role Responsibilities:

• Be an ambassador of DHL eCommerce; positively representing the brand, maintaining a clean vehicle and being a courteous driver
• Safe loading and unloading of parcels onto a van
• Delivery of products, goods and parcels safely and efficiently to designated locations within set timeframes
• Ensure proper handling and delivery of sensitive materials with authorisation, if necessary, and deliver high standards of customer care
• Properly use and maintain delivery equipment, including handheld scanner, to deliver up to 100 shipments per day

The ideal candidate will have:

• A full UK driving licence, with no more than 6 points and not have been disqualified in the last five years
• Multi-drop experience (preferable)
• An enthusiasm and passion to always deliver the best service
• Excellent customer service skills, with an ability to work to tight deadlines and under pressure
• Work collaboratively as part of a team

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.